Mortgage Loan Processor Sr

Why Westerra?

Here at Westerra Credit Union, every employee counts. Our teams are made up of high-performing individuals committed to being HONORABLE, INVENTIVE, and CURIOUS - qualities that make us GREAT! Each person brings their authentic self to work every day, and we want you to feel comfortable being YOU.

All of our team members work towards a shared purpose: to teach one another to prosper. We strive to be a modern financial community where we all truly belong, both for our employees and the members we serve. We look forward to seeing how you will contribute to this purpose by positively impacting our members' lives through personal attention, financial education, community engagement, and more. This is true for every role, as we believe that we are all member-facing.

What is the role?

The Senior Mortgage Loan Processor is responsible for setting up and processing First, Second, Conventional, and FHA/VA mortgage loans. This role involves obtaining and reviewing documentation for underwriting, ordering third-party reports, and ensuring timely and professional communication with members and loan officers. The processor also provides required property disclosures in compliance with local, state, and federal regulations.

As a senior team member, this position supports and trains new processors and staff. The ideal candidate is fully experienced, works independently, and handles complex situations with professionalism and sound judgment, following all departmental procedures and Credit Union policies.

What will be expected of me?

Obtain and assemble complete loan package in proper order for underwriting. Verify all required documentation (pre-underwrite) the file.

Verify the application is complete and accurate. Verifies documentation submitted and identifies any potential issues that may arise in underwriting.

Performs a thorough review and analysis of borrower's credit, employment, income and assets before submitting the file to underwriting. Prepares the 1003 and 1008 and ensures the accuracy of all the information printed on said documents. Responsible to hand over a completely documented file to the underwriter which is ready for approval or denial.

Directly communicates with the Loan Originator, customer and underwriter in order to obtain initial and missing documentation required to qualify for the loan, including but not limited to income information, asset information, credit authorizations, trust agreements, purchase agreement, etc.

Reviews loans for compliance within RESPA, TILA, HMDA, Reg B, etc (all mortgage related regulations). Prepare proper disclosures as required by regulations.

Communicate with various companies to obtain Flood Certificate, Title Commitment, and payoff information. Verify vendor orders are complete and invoices received, and all are in the member's file.

Reviews FHA/VA loans for compliance with FHA/VA guidelines. Prepares and reviews all required addendums and disclosures as required by FHA/VA regulations.

Mentor and assist in training new processors.

Manage pipeline by reports within allotted turn-around times and sets up loans in a timely manner.

Documents all communications related to the loan applications in the conversation log.

Consistently demonstrates the Westerra Way Experience and complies with all policies and regulations.

Provides assistance and training to lower level employees.

Other duties as assigned. Will I have Direct Reports? No

What am I bringing?

Experience/Education:

5+ years experience in residential mortgage processing with Conventional, FHA, and VA

Associate degree or equivalent in experience

Knowledge of RESPA, TILA, HMDA, Reg B and Reg Z requirements

Experience with construction lending required Skills and Abilities:

Excellent verbal and written communication skills

Member service skills

Strong math and analytical skills

Ability to prioritize and meet deadlines

Available to work varying hours and overtime if needed

Must maintain high-level of confidentiality

Accountable for medium and long-term tasks and more complex administrative requests and activities.

Ability to work under limited supervision for non-routine situations, as you may be responsible for leading daily operations

Uses judgment to resolve non-routine issues escalated from junior team members

Has technical know-how and broad understanding of the subject area

Able to handle problems that typically are not routine and require analysis to understand. What is the work environment like, and are there physical requirements for this role?

Hybrid: Typically, a dispersed, flexible team environment both on Westerra campus (2x/week) and remote. Employees must reside in Colorado or be willing to relocate prior to starting employment. Residency is required for payroll and state tax purposes.

Office environment

Works primarily at a desk Salary: in addition to the starting hourly rate of $21.72 - $27, this role is also eligible for a monthly individual variable incentive plan. Additionally, this position participates in Westerra's self-funding reward plan, which pays out a cash incentive annually if Westerra hits specific criteria tied to financial goals and this role has a direct impact on the outcome of those results!

What are some of our benefit offerings?

Three health plans through UMR that offer a variety of coverage options, including HSA and FSA options

Two dental plans through Delta Dental

Basic life and AD&D insurance, short-term disability and long-term disability

20+ days of paid time off (PTO) per year

Anniversary time off that consists of 1+ days of paid leave for each anniversary year (PLAY)

16 hours of volunteer time off (VTO) per year

11+ paid holidays

401(k) that includes up to 6% match

Up to $5250 per year for educational reimbursement

4 weeks of paid parental leave

Mental health resources including an Employee Assistance Program (EAP)

Individualized learning and development programs

Please note, applications will be accepted until at least August 6, 2025.