Business Analyst

As a Business Analyst at GovEase, you will serve as a liaison between business stakeholders and technical teams to support the continuous improvement of our SaaS platform. This role is essential for translating business needs into clear, actionable solutions that enhance platform performance and operational efficiency. You will work closely with stakeholders across the company to gather requirements, analyze data, and ensure successful delivery of initiatives that align with organizational goals.

Conduct comprehensive analysis of auction and operational data to identify trends and support strategic decision-making.

Use Excel and data analysis tools to provide transparency and insight into key business metrics.

Use tools like JIRA to manage user stories, track issues, and collaborate with teams.

Collaborate with stakeholders to gather and translate business requirements into functional specifications.

Participate in the design, testing, and rollout of new SaaS features and enhancements to the GovEase auction platform.

Monitor and analyze system performance, recommending and implementing data-driven improvements.

Ensure accuracy and integrity of data through validation processes and regular auditing.

Develop and maintain thorough documentation, including business process flows, use cases, and training materials.

Support end-users by providing training, guidance, and troubleshooting for platform functionalities. Requirements

Bachelor's degree in Business Administration, Information Systems, Computer Science, or a related field (advanced degree a plus).

3+ years of experience as a Business Analyst or related role in a tech or SaaS environment.

Proficiency in Excel (PivotTables, Power Query, advanced formulas).

Experience with JIRA, Confluence, or similar tools for project and task management.

Strong analytical and problem-solving skills with the ability to manage and interpret large, complex datasets.

Experience in gathering and documenting requirements and translating them into actionable development tasks.

Familiarity with Agile methodologies and software development life cycles.

Excellent communication and collaboration skills to work across technical and non-technical teams.

Strong attention to detail with the ability to manage multiple priorities and deliver results on schedule.

Knowledge of government procurement processes is a plus. Benefits

Competitive salary

Health, dental, and vision insurance

401(k)

Generous PTO and paid holidays

Opportunities for growth in a fast-paced SaaS environment