Remote Customer Service Advocate

Ready for a Mission That Matters?

Hello, superstar! Disabled Veteran Solutions (DVS) is looking for a stellar Customer Advocate to join our Customer Service Division. At DVS, you're not just another cog in the machine ️ - you're a vital part of a diverse and inclusive team dedicated to making a difference .

The Mission

As a Customer Advocate, you'll be a healthcare hero for 50 to 70 people every day. You'll navigate the world of primary care doctors, medications, appointments, and benefits like a pro, armed with your knowledge and amazing social skills ️.

And the best part? You'll make a real impact on people's lives ️.

The Details

• Full-time position, Monday through Friday (because we all need a little weekend! )

• 8-hour shifts between 8:00 a.m. and 8:00 p.m. EST

• 5-week intensive orientation (don't worry, we've got your back every step of the way! )

️

Your Secret Weapons

• A great ear for listening and a knack for finding solutions

• ️ Ability to juggle multiple tasks like a pro

• Passion for helping others and brightening their day

Your Arsenal

• High school diploma (bonus points if you've got a degree! )

• At least 1 year of experience in insurance operations

• Tech-savvy and confident navigating our web-based systems

• Detail-oriented with strong follow-through

The Cherry on Top

• Experience in healthcare/insurance

• Background in social work, behavioral health, or similar fields

• A customer service ninja with amazing problem-solving skills

Why DVS?

• Competitive pay and amazing benefits

• Veteran-owned, nationally recognized company

• Real opportunities for growth and professional development

What are you waiting for?

If you're ready for a mission that matters...

Let's do this!

Starts: September 15, 2025

Training: 8:00 a.m. - 4:30 p.m. (5 weeks)

Regular Schedule: 9:30 a.m. - 6:00 p.m., Monday through Friday

All times are Eastern Standard

A pre-employment drug screening and criminal background check are required prior to employment.