Description
At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW.
Key Responsibilities:
VDI Systems Engineer (Systems Engineer-level position)
Designs and defines system architecture for new or existing computer systems
Processes escalated user issues from service desk/desktop support teams
Demonstrates high responsiveness for technology issues, security compliance, and SLA attainment
Drives problems to root cause through partnership with engineers, ensuring knowledge is captured for future events
Develops software configuration management standards and performs data de-identification and provisioning
Documents and tracks hardware and software configuration, migration, testing, and deployment solutions
Provides user support for an enterprise-level environment hosting hundreds of thousands virtual desktops published via Citrix XenDesktop with VMware as hypervisor
Has experience working in large-scale infrastructure
Is able to build a strong background in Citrix, XenDesktop, Desktop Delivery Controllers (DDCs),VMWARE, ESXi, and Windows Operating Systems
Minimum Basic Requirements:
Must have Active Top Secret Clearance with Full Scope Polygraph
Microsoft Windows System Administration
Proven Ability to Work Independently
Strong analytical and problem-solving skills, with the ability to troubleshoot complex storage issues
Must have Bachelors Degree and 14 years'experience or HS Diploma/GED and 19 years experience
Must have CompTIA Security+ CE or DoD 8570 IAT Level 2
We make technology work so people can do great things.
CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive.
CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.