Endpoint Engineer

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Job Title:

Endpoint Engineer

Department:

ODEE Physical Learning Environments

The Endpoint Engineer (Apple/macOS focus) is responsible for the configuration, deployment, and maintenance of operating systems and applications primarily within the Apple ecosystem. This role, as part of the OTDI Endpoint – Learning Environments team, supports technology deployments in classrooms, computer labs, and conference rooms, serving as a subject matter expert and providing guidance on related initiatives. The position ensures secure system configurations through the use of security tools and regular patching, while maintaining strong communication with Desktop Support personnel and campus partners to implement updates and configuration changes effectively. Additionally, the Endpoint Engineer contributes to the development and implementation of enhanced classroom technologies and plays a key role in shaping the strategic direction of Ohio State’s shared computing resources.

Key Responsibilities:

Device Operating System Imaging: Develops and deploys operating system images/configurations for macOS/iOS and Windows systems.

Application packaging/deployment: Prepares, tests and oversees the delivery of software applications to supported systems, including patches and the remediation of security vulnerabilities.

Patching/Security: Establishes a secure system environment.

Stakeholder Engagement: Works directly with desktop support teams and customers to understand their needs and provide information on new technologies and solutions; builds productive working relationships with peers across the university and IT industry to facilitate the support process.

Emerging Technology Integration: Evaluates and provides recommendations on the implementation of new technologies in classroom, lab and conference room environments.

Required Education and Experience:

Bachelor's level degree or equivalent combination of education and experience; 2 years of experience with a proven record of exceptional customer service in a technical environment

Experience with Apple macOS/iOS and Microsoft Windows client operating systems

Knowledge of enterprise services such as JAMF, Active Directory, Group Policy, DHCP and DNS

Experience with the JAMF Solution Suite or other client management systems

Experience managing macOS workstations in an enterprise environment

Experience managing Windows workstations in an enterprise environment

Desired Education and Experience:

Bachelor's level degree with a major in computer & information science; More than 2 years of relevant experience

Certifications: ITIL Foundations; CompTIA A+; CompTIA Network+; JAMF 100/200; Microsoft MCSA/MCSE/MCA

Experience with software packaging and deployment

Experience developing, testing and deploying desktop software images

Knowledge of scripting languages and technologies (VBScri pt, Powershell, UNIX shell scripts)

Function: Information Technology

Subfunction: Endpoint Engineering

Band: Specialized

Level: S2

Additional Information:

The Targeted Hiring Range for this position is $64,900 to $74,875.

Talent Value Statement: Our goal is to foster a community of professionals with diverse skills, experiences and backgrounds who actively collaborate to support the mission of the Ohio State University. We are committed to personal and professional growth of individuals as they achieve their highest potential and support others along the way. In an ever-changing technology landscape our employees are flexible, innovative, and adept problem-solvers.

Location:

Enarson Classroom Building (0072)

Position Type:

Regular

Scheduled Hours:

40

Shift:First Shift

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions.

The university is an equal opportunity employer, including veterans and disability.

As required by Ohio Revised Code section 3345.0216, Ohio State will: educate students by means of free, open and rigorous intellectual inquiry to seek the truth; equip students with the opportunity to develop intellectual skills to reach their own, informed conclusions; not require, favor, disfavor or prohibit speech or lawful assembly; create a community dedicated to an ethic of civil and free inquiry, which respects the autonomy of each member, supports individual capacities for growth and tolerates differences in opinion; treat all faculty, staff and students as individuals, hold them to equal standards and provide equality of opportunity with regard to race, ethnicity, religion, sex, sexual orientation, gender identity or gender expression.

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