Information Technologist 1

Schedule: Full-time

The Ohio Department of Taxation is responsible for the administration of individual and business taxes across the state. Guided by our Mission Statement, we are ONE TEAM providing education, innovation, outreach, and exceptional service to our customers through courtesy, accuracy, and responsiveness in each interaction. Taxation is committed to building a strong and skilled workforce. We invest in the development of each employee through comprehensive training, a competitive total compensation package that includes benefits (medical, dental, and vision insurance), tuition reimbursement, health and wellness programs, work-life balance initiatives, and opportunities for career advancement.

The Ohio Department of Taxation’s Information Technology Division is seeking to fill one (1) Information Technologist 1.

What You'll do as an Information Technologist 1:

Provide timely monitoring, troubleshooting, and resolution of application batch jobs.

Ensure continuity and coverage during business hours, after-hours, and during peak processing times (e.g., tax filing periods).

Support requests and provide resolutions from Taxation business staff related to production batch processes.

Improve system resilience and reduce the risk of service disruption due to the current single point of failure.

Support knowledge transfer and cross-training to prevent dependency on a single resource.

To request a reasonable accommodation due to disability for the application or interview process, please contact ADA Coordinator J.D. Hawkins by phone: or by email to: .

A full Position Description will be provided during the interview process.

6 mos. combined work experience in any combination of the following: computers &/or electronics and/or in telecommunications performing routine analysis, programming, installation, maintenance and/or systems support, solving problems with pre-determined methods on basic hardware or software including experience providing customer support.

-Or 2 courses in computer science or information systems.

-Or equivalent of minimum class qualifications for employment noted above.

Technical Skills: Information Technology,

Professional Skills: Attention to Detail, Critical Thinking, Leading Others, Team Work