Service Desk with Hungarian - Hybrid

Requisition Number

61428BR

Job Description :

Your tasks in detail:

Be assigned to one future-oriented, long-lasting, and eminent corporation client

Be responsible for a remote technical/administrative troubleshooting of the accounts, systems, applications, laptops, PCs, related equipment, networks of the employees of the client

Be a coordinator and active participant in the communication via phone, emails, chats, ticketing tool (ServiceNow) with the Client, professional technicians (L1 support)

Be a member of the international, dynamic, and innovative company environment

Why does Infosys choose you? You definitely have:

Fluent Hungarian & English language skills (written and spoken)

Good communication skills (be able to handle phone calls, reply to emails and give a useful guidance to the client)

Multitasking and problem solving skills

Knowledge of Windows, Android or iOS, Microsoft Office, etc.

Experience in IT support is beneficial (not mandatory)

Employee perks, benefits:

Hybrid Work Model

25 Days of Paid Leave

Performance Bonus

Meal Allowance

Multisport Card

Benefit Card

Modern Offices (Vlnena Street) with a Game Room, a Silent Zone, Kitchenettes in the Center of Brno, 2nd Largest City in the Czech Republic

Financial Reward for Referring Your Friends

Expat Assistance Services for New Joiners

Relocation Package (for candidates relocating from other EU countries)

Team Building Activities

Long-Term Career Prospects

Performance Bonus

Role

Service Desk with Hungarian - Hybrid

Interest Group

Infosys (Czech Republic) s.r.o

Company

Infosys (Czech Republic) s.r.o.

Role Designation

232ASRPREX Senior Process Executive