Purpose:
Performs administrative duties to support the Parts Department. Performs customer service and stocking duties related to the receiving, sale, and delivery of parts and accessories that contribute to the efficient and profitable operation of the dealership.
Responsibilities:
Answer parts phone calls
Receive machine down and stock ordered parts as needed for parts & service departments in a timely manner
Assists the Parts Manager or Site Manager with merchandising displays by re-stocking showroom inventory
Process shipments out using UPS, preferred commercial carriers and “company transfer truck”.
Verifies receiving and receipting-in of parts shipments
Monitors shortages and expedites processing through reporting to Parts Manager
Assists in keeping parts department clean and orderly
Supplies service technicians with parts as required
Posts freight to work orders or counter tickets as needed for parts orders & transfers
Experience, Education, Skills and Knowledge:
Basic data entry/keyboarding skills
Ability to order parts in JDPOINT or Vendor websites, receipt and invoice parts in PFW business system as required by their department Manager
Ability to work in a team environment
Ability to lift items weighing upwards to 75 lbs.
High School diploma or equivalent experience
Fork lift certification required