Operational Risk Business Lead

At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose.

Position Overview:

The Operational Risk team within Single-Family ‘s Portfolio and Servicing (SFPS) division has an opening for an Operational Risk Business Lead, reporting to the Operations Change Management Senior Manager. This dynamic and highly collaborative team implements and provides oversight and risk management across SFPS and in line with Federal Housing Finance Agency (FHFA) expectations. This team plays an important role in supporting operational risk and controls, change management, and Division Risk Officer (DRO) activities.

Our Impact:

The SFPS Operational Risk and Governance team is responsible for working with leadership to effectively manage operational risks, as well as the activities and requirements of the Division Risk Officer (DRO).

Your Impact:

The ideal candidate is an accomplished and motivated professional with excellent organizational, written and verbal communication, and relationship management skills. This individual will have prior experience in operational risks and program/project management. The ability to partner with and influence stakeholders is a must.

Manage a portfolio of significant projects, including change management, new initiatives, policies, procedures, and controls

Maintain oversight and stays current of all elements of assignments (e.g., objectives, status, milestones, staff/resources, etc.), as well as cross project and/or team dependencies

Lead and ensure adherence to attestation process and delegations of authority across SFPS division

Manage Annual Records Review (ARR) process, engaging with and providing guidance to senior leaders and business area stakeholders on retention schedules, legal hold requirements, and document classifications

Recommends changes to policies and establishes procedures that impact the organization's operation

Manage activities and lead cooperative efforts among members of a project team

Performs issue oversight including evaluating issue action plans and monitoring issue milestone status

Complies with operational risk frameworks and programs

Provides risk and control advisory support

Participates in operational risk-related projects that impact the SFPS division

Qualifications:

College degree or equivalent work experience; advanced studies/degree preferred

8-10 years of relative experience and 2+ years of management experience

Prior experience in the financial services industry (experience in operational risk management and/or information risk a plus)

Ability to understand the expectations of the DRO and operational risk governance team, including management objectives, risk appetite and tolerances, and impact of changes to risk profiles associated with operations, governance, and technology

Excellent verbal and written communication skills, with the ability to provide influence, facilitate group discussions, and resolve conflict

Program/Project management experience

Strong relationship management skills that cultivate and preserve effective networks

Proven problem-solving, quantitative, analytical and critical thinking skills

Intermediate to advanced Microsoft Office skills

Keys to Success in this Role:

Relationship management

Ability to effectively communicate both concisely and efficiently

Willingness to learn and take on stretch assignments

Be accountable for performance, with an ability to apply a risk-based approach to prioritizing

Client focused, with a commitment to improvement and quality

Previous continuity and crisis management communication development experience is a plus

Current Freddie Mac employees please apply through the internal career site.

We consider all applicants for all positions without regard to gender, race, color, religion, national origin, age, marital status, veteran status, sexual orientation, gender identity/expression, physical and mental disability, pregnancy, ethnicity, genetic information or any other protected categories under applicable federal, state or local laws. We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

A safe and secure environment is critical to Freddie Mac’s business. This includes employee commitment to our acceptable use policy, applying a vigilance-first approach to work, supporting regulatory mandates, and using best practices to protect Freddie Mac from potential threats and risk. Employees exercise this responsibility by executing against policies and procedures and adhering to privacy & security obligations as required via training programs.

CA Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

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Time-type:Full time

FLSA Status:Exempt

Freddie Mac offers a comprehensive total rewards package to include competitive compensation and market-leading benefit programs. Information on these benefit programs is available on our Careers site.

This position has an annualized market-based salary range of $121,000 - $181,000 and is eligible to participate in the annual incentive program. The final salary offered will generally fall within this range and is dependent on various factors including but not limited to the responsibilities of the position, experience, skill set, internal pay equity and other relevant qualifications of the applicant.

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