Account Manager

Job Description

Salary:

Overview:

The Account Manager / Project Manager is responsible for managing client accounts, developing new business opportunities, and overseeing project execution for Moriahs services.

This role combines technical project leadership with client service excellence, ensuring projects are delivered on time, on budget, and in compliance with all applicable standards, particularly in regulated industries such as pharmaceuticals and medical devices.

Responsibilities

Serve as primary point of contact for assigned clients, maintaining strong, long-term relationships.

Identify areas of service (sales) opportunity & develop proposal.

Supervise, coach and lead the department team for overall projects and department objectives.

Coordinate with Project Lead Coordinators to manage timelines, deliverables, and resources.

Partner with upper management to develop strategies for business development growth.

Identify areas of opportunity to expand services and support proposal development.

Act as technical consultant for automation and CSV solutions, providing strategic recommendations to clients.

Lead and supervise cross-functional project teams in planning and execution.

Promote team engagement, accountability, and high performance throughout project execution.

Conduct performance evaluations, one-on-one meetings, and approve PTO.

Ensure that all projects meet compliance standards (e.g., FDA, GMP) and client expectations.

Maintain strong internal communication with operations and leadership teams.

Qualifications

Bachelors Degree Engineering, science or related field.

Ability to plan, manage and execute complex project activities to a successful conclusion with little or no oversight.

5+ years of experience in engineering consulting, project management, or client-facing technical roles.

Proven experience in account management, sales, or consultative sales within technical or regulated industries.

Experience with network and system administration of Microsoft based systems, Visual Studio, ASP.Net and SQL is preferred.

Experience in programming/troubleshooting Programmable Logic Controllers (PLCs).

Proven ability to simultaneously manage multiple projects and initiatives.

Demonstrated successful communication and negotiation skills in order to manage conflicting and/or multiple demands, including ability to present to various level within an organization.

Demonstrated ability to apply analytical skills to identify problems; recognizes symptoms, causes, and alternate solutions and makes timely sound decisions even under risk and uncertainty.

Proven experience in account management, sales, or consultative sales within technical or regulated industries.

Strong understanding of automation systems, PLCs, CSV, and related validation frameworks.

Proven track record in business development within the pharmaceutical or regulated industries.

Skilled in managing multiple projects, teams, and priorities in parallel.

Proficiency in project management and CRM software.

Bilingual (Spanish and English) preferred.

Physical/Mental Requirements

Office and plant environment.

Able to climb/ ladders/steps

Able to lift tems 25 lbs

Keyboarding, lifting, standing, bending, walking.

Travel or Environment Requirements

Adhere to safe work practices

Some travel (including international) required (Approx. 5% of time)

Moriah Engineering Solutions is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, military/veteran status, basis ofgenetic information, or any other group protected by law.

Full-time