Mailroom Document Processor - Part Time

Smart Data Solutions, a leading provider of data management, claim routing and workflow solutions to health plans and TPAs, is looking for a Mailroom Document Processor/Scanner Operator!

What you'll be doing?

Ensuring Hi-Trust certification requirements are met, including but not limited to working on one client at a time, ensuring unprocessed mail is put back on P.O. Box shelf, ensuring processed mail is distributed to the scanning stations, and adhering to Smart Data Solutions Acceptable Use Policy

Performing all tasks assigned with great attention to detail and in a timely manner

Maintaining acceptable levels of productivity to align with performance standards

Must be able to remain in a stationary position for 50% of the time Document Processing:

Opening, sorting, batching and quality control of documents in a timely manner

Preparing, verifying, and counting documents for scanning in a timely manner

Preparing documents for scanning by unfolding/flattening, taping, removing rubber bands, or un-stapling documents in a timely manner

Fixing tears and making copies of documents, if needed

Following proper sorting method with appropriate cover sheets as trained

Properly identifying P.O. Box, client name, and patient name on documents and ensuring mail is processed correctly according to client criteria

Processing incoming mail based on customer required instructions

Ensuring assigned work is completed to align with customer service level agreements

Ensuring that all PHI is kept confidential and complying with all company policies and procedures

Performing Scanner Operating duties and responsibilities as articulated below when business needs arise

Perform other duties as assigned. Scanner Operating:

Scanning, archiving, and quality control of documents, including paper and film

Inputting appropriate data onto scanner computer screen, such as batch cover sheet information, by manipulating a mouse and typing on a keyboard

Feeding documents through a scanner in a timely manner

Keeping provided scanner logs up to date (i.e. storage box logs and company checklist logs)

Troubleshooting and correcting basic technical errors of the scanning machine(s) as they occur

Operating and cleaning the scanner machines, including any new scanner machines introduced, pursuant to training provided

Ensuring batches are scanned and placed into appropriate storage boxes

Verifying batches are accurate before committing such batches

Performing all tasks assigned with great attention to detail and in a timely manner

Ensuring that all PHI is kept confidential and complying with all company policies and procedures

Ensuring assigned work is completed to align with customer service level agreements

Complying with the Acceptable Use Policy which includes but is not limited to always displaying your SDS-issued photo ID while in the building

Document Processing (as described above) when business need arises

Perform other duties as assigned. The duties set forth above are essential job functions for the role. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

What we're looking for?

Required skills:

Must have ability to lift 45 pounds

Strong organizational skills and attention to detail

Manages time effectively and is dependable

Communicate effectively

Computer literacy

Dependable

Part Time availability Location: This role is located in our Tempe, AZ office.

Why this is the company for you?

Top Benefits & Perks:

A company culture that is authentic, innovative, and collaborative! Our most powerful strength is our people! We build impactful solutions for our customers - their success is our success!

A professional development and growth-oriented workplace

Generous benefits including, health insurance, short-term, and long-term disability

401(k) with a company match to provide a better future in your retirement years

A flexible environment with a competitive paid time off package; including vacation, holiday, give-back day, and a floating day

Who is Smart Data Solutions?

Smart Data Solutions (SDS) is a technology leader in healthcare process automation and interoperability. As a strategic partner, SDS helps clients digitally transform their operations, delivering tangible value through reduced costs, streamlined workflows, and an improved customer experience. With data, AI, and automation at its core, SDS provides solutions in Digital Mailroom and Data Capture, Clearinghouse, Intelligent Medical Records, Prior Authorization and Claim Operations. Trusted by over 500 clients-including multiple Blue Cross Blue Shield plans, regional health plans, TPAs, providers, and healthcare partners-SDS streamlines complex front, middle, and back-office operations.

Smart Data Solutions is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.