Client Navigator- NCTC Bowie and Corinth

Be PROUD of what you do

You'll join a mission-driven team and agency dedicated to supporting our clients. We have been entrusted with a 115-year legacy of doing good and we have set forth a bold goal of ending poverty in our community. Our services are uniquely positioned to address a myriad of key factors that keep families from reaching their bigger, brighter future. We have identified five different areas, or pathways, in which our programs create impact: financial resiliency, education credentials, emotional resiliency, resource stability, and employment. And we're growing our team to make it all happen! Though we are guided by our Catholic Faith, you do not have to be Catholic to join our team or receive services.

Core Responsibilities

Case Managment

Data Management & Reporting

Client Engagement

Student Recruitment

Interagency Communication

What will you be doing in your role?

Be stationed at the local College where you would work directly with students: recruiting new students to the program as well as regularly meeting with and providing support to the college students on your caseload.

Engage each client by maintaining regular contact to monitor and track progress in response to services.

Develop, implement, monitor, and evaluate individualized service plan with the client to address identified needs within established time frame.

Complete all necessary documentation to ensure compliance with funding requirements, licensing requirements, and agency quality assurance standards.

Develop educational approaches for diverse populations; assists clients with the admissions process, transitioning to/navigating the college system and selecting coursework appropriate to skills and goals.

Perform comprehensive educational career path assessments on clients.

Assist clients to learn new skills to empower them to be successful in school and beyond.

Cultivate positive relationships with internal and external partners and participate in internal and external collaborations.

Provide transportation for self-and/or clients to off-site locations, including client residences.

Initiate and completes case closure when appropriate.

Be familiar with community resources and other available resources to provide clients with appropriate referrals as needed.

Maintain all records of communication and data collected from clients in online database system.

Communicate clearly, concisely, and effectively with team members in-person or via online methods.

Are you the next Client Navigator?

Bachelor’s Degree in social work or a related field is required

Master’s Degree in social work or a related field is preferred

Experience in higher education or college advisement, and networking preferred

Familiarity with low-income populations, and first-generation college students required

Bilingual skills in a common client language are preferred

Must have reliable transportation, a current Texas driver’s license, and evidence of auto liability insurance

Here's the Good Stuff...

Full-Time hourly position with pay starting at $20 based on minimum requirements. Pay is determined by relevant experience, work history, education and internal equities.

Medical/ Dental/ Vision/ Short Term Disability/ Accident Insurance/ Hospital Indemnity Insurance/ Critical Illness/ ID Shield

Health Savings Account- CCFW contributes $110 per month.

100% Company paid Long Term Disability

100% Company paid Basic Life and AD&D Insurance

16 paid Holidays (including being closed Christmas Eve through New Years Day)

Tiered PTO Accrual by tenure:

Vacation Time- 100 hours in your first year.

Sick Time- 48 hours in your first year.

403(b) with employer match from day one- up to 6%

3 weeks paid parental/critical illness leave

Employee Assistance Program

CCFW Participates in the Public Service Loan Forgiveness program (PSLF)

Mentorship Program

Wellness Program

Financial Coaching

I'm in...next steps.

We want to know more about you! Send us your resume and cover letter through the "Join our Team" tab on our website: Select the job posting and click the "Apply now" button at the top right of the posting. Be sure to complete all fields so we know who to contact!

Due to the volume of responses, only qualified parties will be contacted. No phone calls, please. Catholic Charities Fort Worth is an equal-opportunity employer.