Costumer Support Representative

Job Description

Customer Support Representative (Contract)

Location: Columbus, OH

Contract: 6–12 months

Pay: $19.16/hour

️ Recent graduates in Business, Finance, Economics, or related fields are highly encouraged to apply!

Are you a people person with a passion for finance and service?

We’re hiring Customer Support Representatives for a top-tier investment banking firm. If you’re early in your career and looking to gain experience with a leading name in financial services, this is your chance to shine!

What We're Looking For

Bachelor’s degree in Finance, Business, Accounting, Economics, or a related field (or currently completing one).

6 months to 2 years of experience — internships count!

Experience in banking, financial services, or customer support is a big plus.

Strong communication, problem-solving, and organizational skills.

Preferred: Candidates who meet at least one of the following:

A college degree

Previous contact center/customer service experience

What You’ll Be Doing

Deliver accurate, timely, and professional support

Troubleshoot and resolve customer issues effectively

Keep detailed records of all interactions

Meet and exceed key performance metrics

Why Join Us?

Gain valuable experience with a leading financial institution. Work in a fast-paced, team-oriented environment that values career growth and professional development. Plus, there’s a possibility to convert to a permanent position after the contract period!

Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.

Russell Tobin is a leading minority-owned professional and technical recruitment and staffing advisory organization. We are comprised of specialized practices focusing on a variety of skill sets and industries. Having a depth and breadth of industry expertise, our subject matter experts are able to provide tailored and swift sourcing solutions to fulfill client hiring needs. In other words, we connect top talent with companies. We are the staffing arm of the Pride Global network, a minority-owned integrated human capital solutions firm, with additional offerings in vendor management, payroll programs, and business process optimization.