Senior Business Analyst

Senior Business Analyst

Location – Parramatta

Employment type – Temporary full-time role up to 2 years

Salary - $129,464.00 pa - $142,665.00 pa, plus employer's contribution to superannuation and annual leave loading

Your role

The Senior Business Analyst is a key member of the Evidence and Strategy – Early Intervention team, which is responsible for developing and managing the evidence base for DCJ’s early intervention programs. This role supports the team’s objectives by designing tools to enhance data collection, leveraging platforms such as Qualtrics to capture and analyse client experience, and generating insights to inform program and policy development.

In addition, the Senior Business Analyst plays a strategic role by responding to data requests and preparing briefs, policy papers, and discussion documents for the Minister, Cabinet, and the Department of Communities and Justice (DCJ).

What you’ll do

The Senior Business Analyst will play a key role in supporting the Evidence and Strategy, Early Intervention team by:

Designing tools to improve data collection that will inform policy and program development.

Using Qualtrics to capture and analyse client experience data, providing insights to support program refinement.

Responding to requests for program-related data and analysis.

Conducting research and preparing advice, including briefs, policy papers, and discussion documents, in response to requests from the Minister, Cabinet, or the Department of Communities and Justice (DCJ).

The Evidence and Strategy, Early Intervention team is responsible for managing and enhancing the evidence base and program design for DCJ’s early intervention initiatives, including Targeted Earlier Intervention (TEI) and Family Connect and Support (FCS). The team also maintains strategic partnerships across DCJ and the broader sector.

This is a hybrid role, with an expectation of working from the Parramatta office approximately 50% of the time.

What we’re looking for

In addition to the essential requirements listed in the role description, the ideal candidate will have:

Advanced knowledge of Microsoft suite of programs, especially excel.

Bachelor’s degree or relevant work experience in lieu.

Advanced data analysis skills.

Knowledge of Qualtrics.

Download the role description.

To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now’ button.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

A challenging and rewarding career

Flexible, autonomous work environment

Competitive pay and conditions

Training and development opportunities to build and maintain capabilities

Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 2 pages) addressing the 2 targeted questions below with a brief outline on how you meet the requirements of the role:

Target Question 1

Describe your experience in designing tools or systems to improve data collection for policy or

program development. How did your approach contribute to decision-making?

Target Question 2

Provide an example of how you have used platforms like Qualtrics or another tool to capture and

analyse data. What insights did you generate, and how were they used to refine or improve a

program or service?

Applications close Wednesday, 13 August 2025 at 11:59 pm AEST.

Got a question?

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Amanda Jones on or at

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Anjy Fayad on 02 9765 3042 or via

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Your recruitment journey on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

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The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.