Practice Manager

Job Title: Practice Manager GP Practice

Location: Golders Green Diagnostics & Outpatients Centre

Permanent, Full time – 37.5 hours per week

Hybrid working following the completion of probation (1-2 WFH days)

Shift Times: Monday – Friday, 9-5pm (With flexibility to do early shift, from 7:30am, or late shift – until 6pm)

Salary: Competitive.

We’re looking for a Practice Manager to join our GP team based at Golders Green Diagnostics & Outpatients Centre. As a vital part of our team, you’ll oversee the day-to-day operations of a busy practice, managing a team of medical secretaries and collaborating with two Consultants. .

If you're passionate about delivering exceptional patient care, driving operational excellence, and leading a team with purpose, this is the role for you.

Above all else, we’re committed to the care and improvement of human life. It’s this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor, we all have a part to play in delivering exceptional care to our patients. Others may think this is just a managerial role – but to us, you’ll be part of a dedicated team with a shared purpose: improving lives every single day.

What you’ll do:

Operational Management: Oversee clinic operations, ensuring efficient workflows and smooth coordination across teams.

Staff Leadership: Recruit, train, and manage a diverse team, promoting a positive work culture and fostering professional growth.

Patient Care: Ensure high-quality, compassionate care and a seamless patient experience from start to finish.

Compliance & Quality: Maintain regulatory compliance, implement quality assurance programs, and manage clinic systems to ensure excellence in patient services.

Financial Oversight of the clinic.

What you’ll bring:

Prior experience as a Practice Manager in a healthcare or clinical setting (private sector preferred)

Several years of experience within people management is highly desirable.

Strong leadership, communication, and organisational skills with a proven ability to manage a diverse team and drive operational success.

In-depth knowledge of healthcare regulations, medical office operations, and patient care.

High attention to detail and the ability to work under pressure

Proficient in using hospital or clinical IT systems

Why HCA UK?

Originally founded over 50 years ago by Dr. Thomas Frist, HCA has become one of the world’s leading healthcare providers. In the UK, we’re a top provider of privately funded healthcare and have invested over £500 million in cutting-edge treatments, technology and facilities.

As a Practice Manager, you’ll benefit from a wide range of perks and development opportunities, including:

25 days holiday (plus bank holidays), with the option to buy or sell additional leave

Private Healthcare Insurance for treatment at our world-class hospitals

Enhanced pension scheme and life assurance from day one

Season Ticket Loan, Cycle to Work scheme and critical illness cover

Discounts across 800+ retailers and exclusive packages at The Portland Hospital

Supportive culture with a focus on career growth, wellbeing, and flexibility

Our Culture and Values

At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and experiences each of us bring. When you feel seen, heard and supported, you can be your best – for our patients and each other.

We live by four core values:

Unique and Individual – We value everyone’s individuality

Kindness and Compassion – We treat everyone with empathy and respect

Honesty, Integrity and Fairness – We are open, transparent and just

Loyalty, Respect and Dignity – We build trust and treat all with care

Reasonable Adjustments

We’re committed to equity and accessibility. As a Disability Confident employer, we’ll support you through any reasonable adjustments needed in both the recruitment process and the workplace.

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