Client Service Associate

Job Description

Company Description

About Us

At Property Soar, we believe that effective communication is the cornerstone of success in the real estate industry. Based in Columbus, OH, our mission is to simplify the property journey for every client we serve. We specialize in property management, real estate marketing, and investor relations. Our dynamic and collaborative team is committed to transparency, innovation, and delivering outstanding service.

Job Description

Job Description

We are seeking a motivated and personable Client Service Associate to join our team in Columbus, OH. The ideal candidate will be the first point of contact for our clients, providing exceptional service and support throughout the client journey. This role requires strong communication skills, attention to detail, and a client-first mindset.

Responsibilities

Serve as the primary contact for client inquiries via phone, email, and in-person

Provide prompt, courteous, and knowledgeable support to new and existing clients

Assist clients with documentation, scheduling, and general service coordination

Maintain accurate records of client interactions and transactions

Collaborate with internal departments to ensure smooth service delivery

Follow up on client concerns and ensure timely resolution

Support onboarding of new clients and help facilitate a positive experienceQualifications

Qualifications

Associate's or Bachelor's degree preferred

1-2 years of experience in customer service, administrative support, or client relations

Excellent communication and interpersonal skills

Strong organizational and time management abilities

Proficiency in Microsoft Office Suite (Word, Excel, Outlook)

Ability to multitask and adapt in a fast-paced environment

Detail-oriented with a professional demeanor

Additional Information

Benefits

Competitive salary: $50,000 - $60,000 per year

Opportunities for career growth and professional development

Comprehensive training and onboarding support

Health, dental, and vision insurance

Paid time off and holidays

Collaborative and supportive team environment

Full-time