Accounts Receivable Assistant

Job Description

Accounts Receivable Assistant – Full-Time Position – Raleigh Location

We are a dynamic, fast-paced specialty medical practice committed to delivering exceptional care and service to our patients. We’re seeking a detail-oriented Accounts Receivable Assistant to support the daily operations of our Accounts Receivable department.

Key Responsibilities:

- Reconcile daily bank deposits with posted payments

- Resolve claim rejections via the Waystar clearinghouse

- Initiate and manage patient collection calls

- Transfer delinquent accounts to collection agencies

- Process patient refunds accurately and promptly

- Handle incoming patient payments and maintain accurate records

Required Skills and Qualifications:

- 2+ years of experience in Accounts Receivable or Accounting

- Proficiency in Excel is a plus

- Previous customer service experience in a medical office setting

- Strong verbal and written communication skills

- Ability to multitask and prioritize in a busy environment

- Excellent organizational and time management skills

What We Offer:

- Comprehensive health, dental, and vision coverage

- Retirement plan with employer contributions

- Paid Time Off program

- Supportive team environment with room to grow

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Full-time