. General Inbound Chat & Email Support Agent

Key Contributions:

Respond to customer inquiries via chat, phone, and email

Troubleshoot issues, assist with registration or account setup, and document support logs

What Makes a Strong Fit:

Excellent written communication with friendly, professional style

Calm under pressure and efficient across multiple channels

Required Setup:

Same as above: Ethernet internet, 16 GB RAM, dual monitors, Windows 11, quality headset