Inbound Customer Service Representative Remote

Role Overview:

Manage inbound sales, order inquiries, returns, and product questions

Assist with vendor communications and store-specific support

Essential Traits:

Customer-first mindset with data-entry accuracy

Ability to juggle multiple systems and tasks simultaneously

Technical Requirements:

Ethernet-only internet, Windows 11 (fully updated), 16 GB RAM, dual monitors (min. 1280 1024), USB noise-cancelling headset

Certification & Onboarding:

Must complete client-specific certification (range: days to weeks) and pass assessments