Administrative Assistant (HU Cares)

Description

Hampton University, a dynamic HBCU known for excellence in education and community engagement, invites qualified candidates to apply for an Administrative Assistant position at the newly established HU Cares Pharmacy and Integrative Wellness Center. This full-time role offers a unique opportunity to serve a diverse campus and community population by supporting the delivery of high-quality, patient-centered care for medical and mental health concerns.

The Administrative Assistant will provide administrative and clerical support for Hampton University Cares Program. The successful candidate will report directly to the HU Cares Program Manager(s).

Examples of Duties

The duties listed below are representative of the knowledge, skill, and/or ability required for this position. Therefore, the successful candidate will be expected to:

Provide reminder phone calls and assist with clerical aspects of patient triage

Receive and disseminate confidential mail and correspondence exercising discretion

Draft responses to routine correspondence

Prepare daily schedules for the Clinical Staff

Manage and maintain all general files

Interact professionally with university officers, faculty, staff, and students

Order and maintain office supplies

Order and maintain laboratory supplies

Manage incoming calls to HU Cares

Demonstrate the ability to work in a fast-paced and confidential environment

Demonstrate a skilled use of computerized applications for word processing, spreadsheets, and databases

Other duties as assigned by the Program Manager(s)

Typical Qualifications

This position requires one who is patient-centered, accessible and open to providing administrative support in a medical setting..

Experience working with diverse populations.

The successful candidate must be able to work collaboratively with students, faculty, and serve as a liaison to community partners.

Must possess the ability to administratively deal with student crises as they arise

Must be able to work collaboratively across disciplines.

Must have administrative experience and/or proven administrative skillset

Supplemental Information

Completion of a Bachelor’s Degree from an accredited college or university.

Administrative support/clerical experience

The ability to deliver outstanding customer service

Must Communicate effectively both orally and in writing with a wide variety of constituencies including administrators, faculty, and staff

Learn and work with the medical record systems

Perform tasks with use the use of office equipment to include computers, copiers, scanners, etc., and Microsoft Office (Excel, Outlook, Work, PowerPoint, etc.)

Exercise confidentiality and discretion at all times.

Prioritize, plan, and organize multiple tasks and projects using organizational skills.**This is a grant-funded position, available until June 30th, 2026. Continuation of the position is contingent upon the continuation of related grant funding.