Store Manager

Job Description

About Us:

Since 1977, our family-owned Dunkin' franchise has been serving up delicious coffee and treats to our local community. As a family-run business, we prioritize a supportive and collaborative work environment where employees feel valued and can truly grow. We’re proud of our long-standing reputation for delivering exceptional service, and we're looking for a dedicated, results-driven Store Manager to join our team.

Position Overview:

As the Store Manager, you will oversee the daily operations of our store, ensuring exceptional customer service, efficient store management, and the achievement of sales and performance goals. This is a leadership role where you'll motivate and inspire a team of associates, implement Dunkin' standards, and contribute to the store’s success. If you're looking for an opportunity where you can grow with the business and be part of a team that values hard work and integrity, we want to hear from you!

Key Responsibilities:

Lead, train, and develop a team of employees to achieve store goals and provide outstanding customer service.

Manage daily store operations including inventory, cash handling, scheduling, and ordering.

Ensure compliance with Dunkin’ standards, including cleanliness, food safety, and store presentation.

Monitor financial performance (sales, labor costs, and expenses) and implement strategies to drive store profitability.

Promote and enforce a safe and positive work environment for all employees.

Drive sales growth through excellent customer service and community engagement.

Implement and track performance metrics, with the opportunity to earn performance-based bonuses.

What We Offer:

Competitive Salary and Metric-Based Bonus Structure with opportunities for earning more based on performance.

Comprehensive Benefits Package:

Medical, Dental, and Vision Insurance

Accident and Critical Illness Insurance

401k Retirement Program

Advance Pay System – access your earned wages before payday!

Opportunities for Growth: As a long-standing family business, we believe in promoting from within. We offer career advancement opportunities and leadership development to help you grow within the company.

A supportive and positive work environment where you’ll feel like part of our family.

Qualifications:

Previous experience in a managerial role, ideally within the food service, retail, or restaurant industry. (2 years strongly preferred )

Strong leadership, communication, and interpersonal skills.

Ability to manage a fast-paced environment while maintaining a positive and customer-focused attitude.

A passion for delivering exceptional service and fostering a strong team culture.

Basic understanding of P&L management, inventory control, and financial metrics.

Flexibility to work various shifts, including early mornings, nights, weekends, and holidays as needed.

High school diploma or equivalent (college degree preferred but not required).

Why Join Us?

Be part of a family-owned business with a legacy of over 45 years.

Experience a supportive work environment where your contributions are valued.

Grow with us! We invest in our people and are proud to offer career advancement opportunities.

Enjoy a great work-life balance with competitive pay and comprehensive benefits.

If you are a motivated, results-oriented individual with a passion for leading teams and driving success, we would love to meet you! Join our Dunkin’ family today and help us continue our legacy of serving delicious coffee and creating memorable experiences for our customers.

How to Apply:

1. Apply directly to this posting with a resume to review, OR

2. Please submit your resume and a brief cover letter highlighting your management experience and why you'd be a great fit for this role to . We look forward to hearing from you!

Full-time