Scheduler

Job Description

Summary/Objective

The Supported Living Scheduler will be responsible for the formulation of schedules, taking call offs during business hours (8:30am-4:30pm Monday through Friday), revising schedules according to the call-offs, and responsibility for the coordination of PTO requests.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Works directly with Residential Managers and Site Supervisors in order to create location schedules. Must maintain the correct staffing ratios for compliance and for adherence to budgets. Uses scheduling software system and references the IPs of the people served for this task.

Receives phone calls for employees calling off from work. Takes down pertinent information for managers and HR. Communicates with the managers and uses scheduling software in order to find a trained replacement for the vacancy created by the call off.

Processes PTO requests from staff approving/denying based upon the rules defined in the union contract. Sends approved/denied requests back to staff in a timely fashion and communicates any approved absence with management. Uses scheduling software in order to find a trained replacement for the vacancy created by the approved PTO.

Other related duties as assigned.

Competencies

Interpersonal Communication

Focus on Needs of Individuals Served

Ethical Conduct

Flexibility

Personal Effectiveness/Credibility

Composure/Patience

Teamwork Orientation

Detail Oriented

Required Education and Experience

High School Diploma or equivalent

Working knowledge of computers and electronic data processing

Working knowledge of modern office practices and procedures

Ability to effectively meet and communicate with the public

Ability to make independent judgments which have minor impacts on the organization

Preferred Education and Experience

One year experience in field of developmental disabilities preferred

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend as necessary. This position requires the ability to occasionally lift office products and supplies, up to 20 pounds. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

Position Type/Expected Hours of Work

This is a full-time position, and hours of work and days are Monday through Friday, 8:00 a.m. to 4:30 p.m. Occasional evening and weekend work may be required as job duties demand.

Monday - Friday 8am - 4:30pm

Full-time