Call Center Agent

Job Description

Join a Fortune 100 company known for helping protect what matters most to individuals, families, and businesses across the country. Recognized on Fortune's Best Companies to Work For and Forbes' Best Employers for Diversity, this organization is committed to a people-first culture, professional growth, and community impact. Here, you'll be part of a trusted name in insurance and financial services — one that’s “on your side.”

Here’s what you’ll be doing:

Serve as a Phone Team Representative supporting financial professionals, assistants, and Brokerage General Agencies throughout the life insurance application process.

Provide exceptional customer service and technical support, including guidance on e-Application systems, status updates, and education on internal processes from submission to policy finalization.

Research and resolve application issues by collaborating with internal teams such as Case Management and Underwriting to ensure smooth processing and timely responses.

Here’s what you’ll have:

Requires a high school diploma or equivalent, with 1–3 years of customer service or call center experience

Here’s what you’ll get:

Above market rate of $19.50 per hour

Hybrid Work Schedule (2 days in office, 3 days from home)

Great Benefits

Friendly coworkers

Supportive management invested in your successCompany Description

Randstad Staffing. We provide outsourcing, staffing, consulting, and workforce solutions within the areas of engineering, accounting and finance, healthcare, human resources, IT, legal, life sciences, manufacturing and logistics, office and administration, and sales and marketing.

We can’t wait to tell you all about it!

Full-time

Hybrid remote