Residence Assistant Lead

Residence Assistant Lead

Brighton

Fixed-Term/Full Time

Are you looking to develop your leadership skills while making a meaningful impact on the lives of international students? Do you thrive in a role where empathy, responsibility, and professionalism are key? If so, EF Education First invites you to join us as a Residence Advisor Lead – a role where you’ll help shape a supportive, welcoming residential community while growing within a truly global organisation.

Careers at EF Open the world with us

At EF Education First, we believe the world is better when people strive to understand one another. With 600+ schools and offices in 50 countries, we offer immersive programs in language, travel, cultural exchange, and academics, turning dreams into global opportunities. Join us in our shared mission of opening the world through education.

Your Role

You’ll support the Residence Manager and Residence Coordinator in running a smooth, efficient department while ensuring top-notch customer service for our students. As a live in role, your focus will be on creating a welcoming and lively home from home environment, maintaining EF's high standards, ensuring health and safety protocols are followed. You’ll also assist with administrative tasks, help with student inquiries, and liaise with local suppliers, all while promoting the best image of our school within the community.

This is a fixed-term, full-time position running from October 2025 – October 2026. The position involves working on shifts with varying hours over a 5 day week, including weekends. As a live-in role, free accommodation is provided.

Responsibilities

Live in EF residential accommodation and oversee comfort, safety, and conduct of students on and out of school hours ensuring residence advisor duties such as room checks, curfew, and activities in the residence are in place

To support the Residence Manager and team in running an efficient department

To ensure the highest level of customer service and satisfaction is delivered to students

Ensure weekends are run smoothly and residence assistants are supported

To support students in their daily life and enable them to achieve the best experience and highest learning possible

To organize work processes and delegate duties between residential advisors

To ensure standards of rooms and quality of service are maintained by conducting weekly building checks, checking, and updating posters and signs when appropriate

To advocate for a fun and lively environment within the residence

Welcome new students and assist and departing students,

Promote activities

To assist with administration tasks by having accurate lists with important information to support the team and suppliers

To assist students with general enquiries and take appropriate action in the event of student misconduct, addressing concerns with relevant school staff

To ensure Safeguarding procedures are in place and concerns are shared with relevant school staff

To follow EF procedures and take responsibility for fire safety

School emergency phone duty on rota basis

Requirements

Reliable, responsible, and able to work independently

Highly motivated, energetic, positive

Approachable, confident, and friendly personality

Customer service oriented and strong communication skills

Given the on -call nature of the position, a flexible, hands-on approach to nature & hours of work undertaken is essential

Attention to detail, organised & thorough

Ability to handle difficult situations with ease & remain calm under pressure

Sensitive approach to welfare issues

All offers are subject to a clear enhanced DBS check and two references

Legally able to work in the UK at commencement of employment

Why you will love working with EF

Continuous professional development

Work in a truly international environment

Regular social events

Ambition is nurtured and fast-tracked career enhancement opportunities are provided

Staff are encouraged to innovate, take ownership of their ideas and bring them to fruition

Global career opportunities

Accommodation provided

Access to EF Hello language learning

EF Education First – Our History and Values

Career Progression at EF

EF is committed to safeguarding and promoting the welfare of children and adults and expects all staff and volunteers to share this commitment. References will be followed up and will ask specifically whether there is any reason that the applicant should not be engaged in situations where they have responsibility for, or substantial access to, persons under 18. Upon interview all gaps in CVs must be explained satisfactorily and proof of identity and, where applicable, qualifications will be required. Appropriate suitability checks will be required prior to confirmation of appointment.

EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, identity, parental status, experience, and everything else that makes you unique.