ECT, Business Operations Junior Specialist

SummaryThe Business Operations Junior Specialist is responsible for first class service contract/warranty process execution and EOSL process execution; data entry into the database for assigned area. The Business Operations Junior Specialist ensures timely and accurate billing of customers for contract and non-contract services, quality and integrity of the customer contracts, accuracy, correctness, and up-to-date completeness of the operational mechanism processes. Business Operations Junior Specialist acts as liaison/partner with Service Sales, Commercial Operations, Service Delivery, Field Service and Customers to meet commitments and resolve issues related to contract and warranty administration. Business Operations Junior Specialist provides administrative and analytical support for Business Operations Leader.

Job Description

Responsibilities:

Contracts and/or warranties data entry into the tools and systems used by the company

W2W process execution control

Timely and accurate billing of customers for contract and non-contract services

Closing documents preparation

Archiving of documents

EOSL process management & EOSL letters distributions

Providing support in other tasks related to business operations

Qualifications/Requirements

Current enrollment in a bachelor's or master's degree program

Proficient in use of MS Office with speed and accuracy

Intermediate English or up

Excellent verbal and written communication skills

Strong analytical skills, attentive to the details

Ability to balance multiple priorities

Ability to work under pressure against tight deadlines, getting work right first time

Additional Information

Relocation Assistance Provided: No

R4025355