Customer Services

Responsibilities includes but not limited to:

• Customer & External Sales Support.

• Receiving orders from customers by telephone and e-mail.

• Processing of orders and following up to ensure timely delivery.

• Assist customers and resolve customer queries.

• Provide an internal support function to external sales representatives.

• Checking and following up on outstanding back orders.

• General office duties.

• Liaising with the warehouse and dispatch regarding deliveries.

• Attending all necessary meetings.

Qualifications

• Grade 12 (Matric)

• 1-2 years’ experience within an Sales or Internal sales environment. Experience within the electrical motors industry will be an advantage.

• Must be PC literate with working knowledge of Microsoft Office.

• Accounting Literacy.

Requirements

• Service orientated.

• Excellent communication skills, proficient in the English Language Written and Oral, must be able to legibly read and write reports.

• Eagerness to learn about our products.

• Must be able to work under pressure and meet deadlines to ensure customer commitments are met.

• Strong motivational and interpersonal skills.

• Strong Administration skills.

• Responsive

• Ethical

• Reliable

• Accurate

• Proven track record.

• Works well under pressure.

• Own transport to & from work