Remote IT Support Specialist

Role Overview:

We are looking for a skilled and reliable Remote IT Support Specialist to join our growing team. You will deliver expert IT assistance remotely, ensuring our clients experience minimal downtime and maximum efficiency in their operations.

Key Responsibilities:

Provide on-demand technical support for business clients

Troubleshoot and resolve hardware, software, and network issues remotely

Set up and maintain network infrastructure, workstations, and security systems

Ensure proper data backup procedures and cybersecurity measures are implemented

Offer proactive maintenance and recommendations to improve system performance

What We Offer:

Flexible remote work setup

Opportunity to work with diverse clients and technologies

Supportive, collaborative team environment

Competitive compensation without the stress of onsite work

Qualifications:

Proven experience in remote IT support or helpdesk roles

Strong knowledge of Windows and/or macOS environments

Familiarity with networking, cybersecurity basics, and system administration

Excellent communication and problem-solving skills

Ability to work independently and handle multiple client needs efficiently