Senior Software Engineer - Tunis, Remote

Our Team

VistaPrint is currently seeking a Senior Software Engineer to join and grow within our CARE Technology Tribe. We are building the future of VistaPrint’s Customer CARE platform to create a more intuitive experience for our customers and specialists. You’ll be part of a skilled, collaborative team building features and tools in Salesforce Service Cloud, as well as other cutting-edge technologies, that will be used by customer CARE specialists to assist our global customers.

What You Will Do

Build applications using Salesforce Service Cloud, Apex, Flow, Visualforce, Lightning Web Components (LWC), SFDX CI/CD, AWS services, and best-in-class e-commerce and customer service SaaS capabilities

Actively contribute to code/design review and pair-programming sessions

Collaborate with Product Manager(s) to understand business use cases, design, develop, test, and document solutions

Assess technical considerations (security, scalability, limits, etc.)

Assess technologies utilized within current technology stacks as well as new technologies which solve business problems and provide best possible end user experience for streamlined business operations

Build & document flexible, scalable, and robust state-of-the-art implementation for Customer Relationship Management (CRM) to meet current and future needs using Salesforce Service Cloud

Participate in component design discussions

Follow Salesforce best practices for design and code style and adhere to documentation standards

Mentor junior Salesforce Software Engineers

Contribute to the team effort in taking ownership of Salesforce release cycles to proactively implement and deploy enhancements/updates to existing applications and code

Troubleshoot issues and be part of your team’s operational responsibility for its owned services

Your Qualifications

At VistaPrint, we are striving to hire individuals that add new ideas and perspectives to our teams and enhance our culture. No matter your background or work experience, we strongly encourage you to apply—even if you feel that you don’t meet the exact requirements or have the same qualifications. You might be a great candidate for this or other opportunities.

University degree in Computer Science, Information Technology, or an equivalent technical field, with 5+ years working in software engineering

Experience in Object oriented design and programming

3+ years working with the Salesforce platform, Service Cloud, and Salesforce implementation contributing to development and implementation including Apex, Flow, SFDX CI/CD, Visualforce, Lightning and Lightning Web Components (LWC)

Experience with Salesforce Lightning Design System and the Salesforce development lifecycle

Experience in mocking and unit testing

Experience working with SOQL

Experience with Service Cloud Voice (SCV) or other telephony providers

Familiarity with large data sets and bulkification

Experience with SQL databases

Knowledge of Salesforce APIs to integrate with other systems

Excellent interpersonal and written communication skills including fluency in English, with the ability to communicate effectively with colleagues from a variety of departments

Nice to Have

Salesforce certification

Experience building cloud native applications and services in AWS (Amazon Web Services)

Experience in general web development experience with HTML5, CSS, and JavaScript

Competency in other languages and stacks such as JavaScript, TypeScript,MEAN and/or MERN stack

Why You'll Love Working Here

There is a lot to love about working at VistaPrint. We are an award winning Remote-First company. We’re an inclusive community. We’re growing (which means you can too). And to help orient us all in the same direction, we have our Vista Behaviors which exemplify the behavioral attributes that make us a culturally strong and high-performing team.

About Us

VistaPrint is the design and marketing partner to millions of small businesses around the world. For over 20 years we’ve been inspired by small businesses, and we work incessantly to deliver solutions to their evolving needs. Together, VistaCreate, 99designs by Vista and VistaPrint represent a full-service design, digital and print solution, elevating small businesses’ presence in physical and digital spaces and powering them to achieve success. VistaPrint is focused on making great marketing and design accessible to every small business owner, allowing them to create a cohesive brand image for use in-store, online and on-the-go.

Commitment to Diversity, Equity, & Inclusion

VistaPrint exists to help our customers live their dreams. Each dream is unique – and the VistaPrint team needs to be as well. We believe in the unique contributions of everyone within a diverse global organization. We are collaborative, inclusive, and innovative. We strive to role model and live an inclusive culture of fairness, respect and belonging for all. And we work together to empower each other, creating a space in which each of us can spark our next great idea.

Equal Opportunity Employer

VistaPrint, a Cimpress company, is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, sex, national or ethnic origin, nationality, age, religion, citizenship, disability, medical condition, sexual orientation, gender identity, gender presentation, legal or preferred name, marital status, pregnancy, family structure, veteran status or any other basis protected by human rights laws or regulations. This list is not exhaustive and, in fact, in many cases, we strive to do more than the law requires.