Branch Manager

Job Description

BRANCH MANAGER:

The Branch Manager is responsible for maintaining the company's EDM Consumable Products business through inbound phone calls and a sales delivery route. Provides sales support to approximately 1000 existing, active and non-active customers. Logs details of customer contact through an advanced CRM/ERP system with business intelligence software. Delivers orders to the local market while recognizing opportunities to upsell additional Electrodes Inc. products. Advancement opportunities available based on performance.

Responsibilities:

Answer phone calls and order processing

Maintain a clean and orderly business office

Deliver and Upsell product

Receive and maintain inventory

Communicate with Regional Sales Manager to help develop sales strategy

Process shipments

Qualifications and Skills Required:

Computer proficiency with CRM or ERP system

Strong communication skills, both written and verbal

Excellent customer service skills, including ability to maintain integrity and ethics in all conversations and actions with customers

Energetic, self-starter able to work with little or no supervision

Company Description

Founded in the 1960s, Electrodes, Inc. is a third-generation, family-owned leader in Electrical Discharge Machining (EDM) consumables. From machined graphite electrodes to wire and sinker EDM supplies, we deliver cutting-edge products with unrivaled lead times. With 17 stocking warehouses across North America, we’re the premier distributor of EDM solutions, offering technical expertise, top-tier service, and timely delivery. Our commitment to quality drives us to manufacture select products in-house, ensuring the highest standards for our customers in the EDM and non-EDM markets. Join our passionate team and grow with a company that values innovation and excellence.

Full-time