Database Administrator (DBA)

New York City Ballet is one of the foremost dance companies in the world, with a roster of spectacular dancers and an unparalleled repertory. Founded in 1948 by George Balanchine and Lincoln Kirstein, New York City Ballet quickly became world-renowned for its athletic and contemporary style. Widely acknowledged for its enduring contributions to dance, New York City Ballet is committed to promoting creative excellence and nurturing a new generation of dancers and choreographers. The School of American Ballet is the official training academy of the New York City Ballet.

New York City Ballet is seeking a highly skilled and detail-oriented Database Administrator (DBA) with deep experience managing on-premises database environments. Reporting to the Chief Technology Officer (CTO), this role is responsible for the administration, maintenance, and optimization of NYCB’s Tessitura CRM system and supporting SQL Server infrastructure. The ideal candidate will have a strong background in on-prem server management, data integrity, and performance tuning, with a proactive approach to supporting mission-critical systems across ticketing, fundraising, marketing, and customer engagement.

Key Responsibilities

Administer and maintain the on-premises Tessitura CRM database, ensuring high availability, data integrity, and performance.

Manage and support on-prem SQL Server environments, including installation, configuration, patching, and upgrades.

Monitor and optimize database performance through indexing, query tuning, and resource management.

Develop and maintain stored procedures, views, and complex SQL queries to support business operations.

Implement and manage on-prem backup and disaster recovery strategies, ensuring data resilience and business continuity.

Ensure database security through access controls, encryption, and compliance with internal policies.

Collaborate with infrastructure, DevOps, and application teams to support integrations and deployments.

Maintain detailed documentation of database architecture, processes, and standard operating procedures.

Required Qualifications

Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).

Minimum of 7 years of professional experience in database administration, with a focus on on-premises environments.

Proven experience managing CRM systems—Tessitura preferred, but experience with other CRM platforms is welcome.

Advanced proficiency in SQL (T-SQL or ANSI SQL), with a strong background in performance tuning and query optimization.

Solid understanding of on-prem server infrastructure, including storage, networking, and security.

Experience with backup, recovery, and disaster recovery planning in an on-prem context.

Hands-on experience with SQL Server Management Studio (SSMS) for database administration and query development.

Experience with SQL Server Reporting Services (SSRS) for building and managing reports.

Strong analytical and troubleshooting skills, with a collaborative and proactive mindset.

EEO Statement

New York City Ballet is proud to be an equal opportunity employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, religion, age, national origin, sex, sexual orientation, gender identity or expression, marital status, citizenship status, disability, pregnancy, creed, genetic predisposition or carrier status, military status or veteran status, status as a victim of domestic violence, unemployment status, familial status, sexual violence or stalking victim status, caregiver status, arrest or conviction record to the extent required by applicable law, credit history or any other characteristic protected by law.

Our Commitment to Diversity, Equity, and Inclusion

New York City Ballet, one of the foremost ballet companies in the world, pursues the highest levels of artistic excellence and innovation. Therefore, we seek to attract, retain, and cultivate the most talented dancers, musicians, designers, stage technicians, and arts administrators. To this end, we are deeply committed to creating and sustaining an organizational culture that values and reflects inclusion, equity and access for all. We are inspired by our founders, George Balanchine and Lincoln Kirstein, who envisioned an authentically American expression of ballet with a company that reflects the rich cultural diversity of this nation. In pursuit of their vision, we are committed to all by educating, developing, and supporting an organization that welcomes and amplifies the voices and lived experiences of everyone.