Customer Service Manager

Customer service Manager.

Our innovative and growing company is looking for a customer service Manager. The role as a customer service Manager will be providing the link between the customers, business partners and the company to ensure effective running of the company’s projects.

Responsibilities

-Generating sale leads, building sustainable relationships where necessary.

-Recruit, mentor and develop customer service agent and nurture an environment where they can excel through encouragement and empowerment.

-Keeping record of customers interaction and details of action taken.

-Delivery a comprehensive service to enquiry customers.

-Managing large numbers of calls both incoming and outgoing calls.

-Learn about company’s products or services and keep to date with changes.

Skills

-Strong management and leadership skills

-Self motivated and self directed.

-Able to multitask, prioritize and manage time efficiently.

-Confidence to make sound decisions.

-Alignment with company values and mission.

To Apply:

Send your CV to .