Job Description
Job Title: Shop Manager
Reports To: District Manager
Company: Quick Lube of Carolina LLC / Take 5 Oil Change Position Overview
Shop Managers at Quick Lube of Carolina LLC / Take 5 Oil Change are selected and promoted by the District Manager with approval from the Regional Director. The Shop Manager holds full responsibility for ensuring the store operates in compliance with company standards and policies. This role requires strong leadership, business acumen, and a commitment to delivering an exceptional customer experience.
Shop Managers complete extensive training, including off-site programs provided by Take 5 corporate. As entrepreneurial leaders, Shop Managers are encouraged to be forward-thinking, self-motivated, and proactive in driving store performance and team success. The position involves managing all administrative duties and operational responsibilities as detailed in the Store Manager Training Manual on Rally Point. Key Responsibilities
Oversee all aspects of daily store operations to ensure compliance with Quick Lube of Carolina LLC / Take 5 Oil Change standards
Lead, motivate, and develop the team to deliver outstanding customer service and maintain operational excellence
Complete all required training programs and implement best practices learned through Take 5 corporate training
Manage administrative duties including scheduling, payroll, inventory management, and financial reporting
Monitor store performance metrics and develop strategies to meet or exceed goals
Ensure the store is clean, safe, and well-maintained at all times
Foster a positive work environment that encourages teamwork, integrity, and continuous improvement
Handle customer issues and resolve conflicts professionally
Support and uphold company policies, procedures, and safety standards Qualifications/ Physical Requirements
Proven leadership skills with the ability to manage and motivate a diverse team
Strong organizational and multitasking abilities
Excellent communication and interpersonal skills
Business-minded with the ability to analyze data and make informed decisions
Commitment to ongoing learning and professional development
Ability to complete extensive training programs
Reliable transportation
Ability to stand, walk, bend, stoop, and perform physical tasks as needed throughout the shift
Capability to lift up to 50 pounds occasionally
Comfortable working in various indoor and outdoor environments
Good manual dexterity and ability to perform hands-on tasks as necessary
Quick Lube of Carolina LLC / Take 5 Oil Change is an equal opportunity employer committed to fostering a culture of integrity, teamwork, and continuous improvement.
Full-time