Freight Operator

Prepare files and documents for computer entry and review them for deficiencies.

Obtain by requesting further data for incomplete documents and files.

Enter data from source files and documents into computer systems and forms.

Enter customer's and client's data by inputting in the text-based and numerical text.

Respond to queries via email or call observing good email etiquette and excellent customer service.

Maintain data entry requirements in accuracy within the required speed by following standard operating procedures (SOPs).

Resolve discrepancies by using agreed standard procedures.

Check completed work for accuracy.

Suggest and recommend solutions for problems encountered on shifts.

Escalate any issues to immediate superior for resolution, if needs be.

Follow instructions of immediate head/s and client/s.

Maintain client confidence and protect operations by keeping information confidential.

Comply with data integrity and security policies.