Procurement Manager - IT

Join the Ritz-Carlton Yacht Collection: Where Every Voyage is a Symphony of Luxury

Embark on an extraordinary journey with the Ritz-Carlton Yacht Collection, an exquisite extension of the renowned Ritz-Carlton brand, dedicated to redefining ultra-luxury hospitality at sea. As a "Lady or Gentleman" of our esteemed team, you'll be entrusted with the art of delivering the impeccable "Gold Standards" that have made the Ritz-Carlton an epitome of excellence across the globe.

The Essence of Excellence: The Gold Standards

The Gold Standards are the bedrock of the Ritz-Carlton experience, setting us apart in the industry and establishing a legacy of unparalleled service. These standards embody the values and culture that define our brand, and serve as the compass guiding our every endeavor.

The Employee Promise

At The Ritz-Carlton, our Ladies and Gentlemen are the most important resource in our service commitment to our guests. By applying the principles of trust, honesty, respect, integrity and commitment, we nurture and maximize talent to the benefit of each individual and the company. The Ritz-Carlton fosters a work environment where diversity is valued, quality of life is enhanced, individual aspirations are fulfilled, and the Ritz-Carlton Mystique is strengthened.

Join us on a journey where every day is a testament to the highest standard of luxury and service. Apply now and be part of an unparalleled legacy in hospitality.

Job Summary:

We are seeking an experienced and strategic Procurement Manager - IT to oversee and optimize the acquisition of IT hardware and software required to support luxury cruise operations. The ideal candidate will be responsible for sourcing, negotiating, and managing supplier relationships to ensure the delivery of high-quality IT hardware solutions that meet the unique demands of the luxury cruise industry. This role involves aligning procurement strategies with organizational goals, maintaining compliance with industry regulations, and ensuring cost-effectiveness without compromising quality or innovation.

Key Responsibilities

Procurement Strategy & Planning:

Develop and implement IT hardware procurement strategies, integrating emerging trends and forecasting needs in collaboration with internal stakeholders.

Vendor & Product Management:

Identify, evaluate, and manage relationships with specialized hardware and software suppliers.

Negotiate favorable contracts, terms, and pricing, balancing cost and quality.

Oversee end-to-end testing and feature testing with external suppliers.

Acquisition & Logistics:

Source and manage the acquisition of diverse IT hardware (servers, networking, onboard/passenger devices) and software solutions.

Coordinate logistics for timely global delivery, installation, and rollout to both onboard and onshore operations, including support for invoice processing and vendor management systems.

Compliance & Risk:

Ensure all procurement activities comply with international maritime and IT industry regulations.

Develop strategies to mitigate supply chain disruptions, cybersecurity, and data privacy risks.

Budget & Cost Control:

Develop and manage the IT hardware procurement budget, tracking expenses, identifying cost savings, and ensuring financial efficiency.

Cross-Functional & External Collaboration:

Work closely with IT teams, cruise operations, executive leadership, and onboard engineering to align procurement with business objectives and ensure system compatibility.

Innovation & Sustainability:

Incorporate sustainable practices and stay abreast of technological advancements to source innovative hardware solutions that enhance guest and crew experiences.

Qualifications and Experience:

Bachelor’s degree in Supply Chain Management, Business Administration, Information Technology, or a related field. A master’s degree or relevant certifications (e.g., CIPS, CSCP) is a plus

Minimum of 5-7 years of procurement experience, with a focus on IT hardware and software

Experience in the cruise or luxury hospitality industry is highly preferred

Proven track record in vendor negotiation and relationship management

Strong knowledge of IT hardware technologies and trends

Excellent negotiation, communication, and interpersonal skills; Fluency in English is a must

Proficiency in procurement software and tools (e.g., SAP Ariba, Oracle, or equivalent)

Analytical and problem-solving abilities with a focus on cost optimization and quality

Ability to manage multiple projects and meet tight deadlines in a fast-paced environment

The Ritz-Carlton Yacht Collection is an Equal opportunity, inclusive employer and will consider all applicants for employment with the Company on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, or any other category protected by federal, state, or local law.

R-100633