Metro’s mission is to provide a world-class transportation system that enhances the quality of life for all who live, work, and play within LA County.
Description
Provides lead technical, administrative, and programming support to key organizational functions in performing system analysis, design and programming, troubleshooting, modifications, maintenance, implementation, and integration of one or more systems comprising large and /or highly complex application areas and processes; recommends new technologies to improve efficiency and ensure quality.
This position serves as a lead developer and supports Payroll and HR systems, requiring strong technical skills. The role is responsible for the full lifecycle of system support, including analysis, design, development, integration, implementation, and maintenance of enterprise applications. The incumbent will work with technologies such as Oracle HCM (Human Capital Management) Suite, Oracle E-Business Suite (EBS), and Microsoft platforms to build custom applications and system integrations. In addition to hands-on development, this position will provide technical guidance, troubleshoot complex issues, and collaborate with stakeholders to recommend solutions that improve efficiency, ensure compliance, and support evolving business needs.
Recruitment Timelines: Interviews are projected to be scheduled for the week of August 18, 2025.These dates are subject to change. We encourage you to monitor your governmentjobs.com profile and emails for the latest updates
Examples of Duties
Analyzes issues, designs and develops solutions, and implements complex application information systems using change control procedures based upon user priorities
Develops systems and/or applications that are native to Oracle EBS (E-Business Suite), or other computer applications for enterprise resource planning (ERP), customer relationship management (CRM), and supply-chain management (SCM) processes
Provides status of ongoing projects regarding upgrades and issues
Supports system maintenance coordinating with Database group
Estimates the efforts required for each task and updates supervisors
Develops interfaces for different systems to communicate to each other
Advises user departments and other Information Technology Services (ITS) support teams on system requirements, enhancements, and new technologies
Provides technical direction for a team of technical staff; sets guidelines and exercises leadership skills to establish and meet target dates on large and highly complex projects involving multiple systems
Recommends approval of system designs and interacts with user managers and department users in a senior leadership capacity
Researches, identifies, and refers complex technical problems related to platform management, database administration, network connectivity, and desktop support to the appropriate ITS operating unit for resolution
Advises user departments and other ITS support teams on system requirements and enhancements
Oversees the preparation of project reports, such as technical overviews, client recommendations, alternatives to business requirements, feasibility studies, project proposals, and requests for proposals for the purchase of new software and hardware
Monitors and leads consultants in the analysis, design, implementation, and integration of application business systems
Leads in the evaluation of commercial off-the-shelf (COTS) software
Oversees the configuration, implementation, and integration of commercial off-the-shelf (COTS) software
Develops software and hardware specifications and standards
Ensures that clients have the necessary training and documents to properly utilize computer systems
Leads the department's information security, disaster recovery, and safety programs
Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out
May be required to perform other related job duties
Minimum Qualifications
A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes:
Education
Bachelor's Degree in Computer Science or a related field
Experience
Four years of relevant experience in designing, implementing, and maintaining complex information systems in a relational database network environment
Certifications/Licenses/Special Requirements
A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions
Based on assignment, Microsoft Certified Solutions Associate (MCSA) certification, Microsoft Office Specialist (MOS) on SharePoint 2010, Microsoft Certified Technology Specialist (MCTS) for Office 365, or Adobe Certified Associate (ACA) preferred
Preferred Qualifications
Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected.The following are the preferred qualifications:
Experience developing and supporting applications using Structured Query Language (SQL), Procedural Language/Structured Query Language (PL/SQL), Oracle Forms/Reports, Oracle Application Express (APEX), Business Intelligence (BI) Publisher, and Workflow, with a strong understanding of relational database design to deliver scalable, high-performing solutions in production environments
Experience developing and customizing Oracle Enterprise Resource Planning (ERP) and/or Human Capital Management (HCM) solutions, including system integrations and extensions
Experience analyzing complex business requirements, particularly in Human Resources and Payroll domains, and designing scalable, efficient technical solutions
Experience developing reports and dashboards using tools such as Power BI (Business Intelligence), Tableau, and Oracle Transactional Business Intelligence (OTBI)
Essential Knowledge
Knowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks)
Theories, principles, and practices related to information systems and supported business areas
Applicable local, state, and federal laws, rules, and regulations governing information systems for a public agency
Transit data, schedules, routes, patterns, and best practices
Oracle ADF (Application Development Framework) programming and Oracle applications
Microsoft Office 365 and SharePoint
Mobile application technology
Programming languages, including PL/SQL (Procedural Language/Structured Query Language), Java, and Visual Basic
Software and computer operating systems, including Linus, Unix, and network technology
Project management techniques and tools
Mathematics used in complex business applications
Business process and system process modeling and problem-solving techniques
Skill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things)
Developing and implementing complex information systems using software engineering techniques
Developing and implementing web-based computer applications
Windows server administration
Programming using .Net
Clearly defining system integration and interface requirements
Data analysis and data modeling
Creative problem solving
Using a personal computer and associated applications
Effective oral and written communication
Training non-technical users in a variety of applications
Identifying opportunities for innovation
Ability to (defined as a present competence to perform an observable behavior or produce an observable result)
Function as a technical lead, providing technical project management across multiple projects and concurrent tasks
Understand current customer needs, resolve conflicting project and/or client requirements, and plan for future growth
Analyze and evaluate system changes to determine feasibility
Analyze situations, identify problems, and recommend and implement solutions in a cost-effective manner
Identify and resolve conflicting project and/or client requirements
Manage systems that are in production
Identify errors and resolve issues in a timely manner
Understand, interpret, and apply laws, business rules, regulations, policies, procedures, and contracts to support business processes
Prepare reports, proposals, presentations, and correspondence in a professional manner
Interact professionally with various levels of employees and outside representatives
Learn new technology and complex systems
Meet tight time constraints and project deadlines
Maintain confidentiality regarding sensitive information
Read, write, speak, and understand English
Special Conditions
The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.
Working Conditions
Typical office situation
Close exposure to computer monitors and video screen
Physical Effort Required
Sitting at a desk or table
Operate a telephone or other telecommunications device and communicate through the medium
Type and use a keyboard and mouse to perform necessary computer-based functions
Communicating through speech in the English language required
(JC)
Metro is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status, or disability. Learn more about Metro’s Equal Employment Opportunity Program. Metro does not deny participation in the application process to anyone with prior justice system involvement, in line with Fair Chance hiring practices.
Selection Procedure
Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities.
Application Procedure
To apply, visit Metro's website at and complete an online Employment Application.
Computers are available to complete online Employment Applications at the following Metro locations:
METRO Headquarters, Employment Office
One Gateway Plaza
Los Angeles, CA 90012
Open: Monday through Friday, 8am-4pm
(Closed Sat & Sun)
Metro Talent Hub
8501 S. Evermont Place
Los Angeles, CA 90044
Open: Monday through Friday, 9am-5pm
(Closed Sat & Sun)
East Los Angeles Customer Center
4501 B Whittier Blvd
Los Angeles, CA 90022
Open: Tuesday through Saturday, 10am to 6pm
(Closed Sun & Mon)
Wilshire/Vermont Customer Center
3183 Wilshire Blvd, Ste 174
Los Angeles, CA 90010
Open: Monday through Friday, 10am-6pm
(Closed Sat & Sun)
Rosa Parks Customer Center
Willowbrook/Rosa Parks Station
11720 Wilmington Ave
Los Angeles, CA 90059
Open: Monday through Friday, 6am to 6:30pm
(Closed Sat & Sun)
Telephone: or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro.
All completed online Employment Applications must be received by 5:00 p.m. on the closing date. Late applications will not be considered.
*Open to the public and all Metro employees
This job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties.