Carlsbad - Assistant Store Manager

Job Description

About the company:

Rhone is performance driven apparel made by and for those in the pursuit of progress. Founded in 2014 by brothers Nate and Ben Checketts, we exist to inspire, equip, and support individuals in their pursuit of progress—both physically and mentally. More than just apparel, Rhone is a mindset, championing the power of being a little better every day. With a relentless focus on performance, innovation, and style, our products are engineered to move with you—wherever the pursuit takes you. By the end of 2025, Rhone will operate 22 retail stores across the U.S., each serving as a hub for community, connection, and the Forever Forward mindset.

About the role:

As the Pop-Up Assistant Store Manager, you’ll play a key leadership role in bringing our brand to life in a dynamic retail environment. You’ll lead and coach a dedicated team to deliver an exceptional experience for every customer ensuring they feel welcomed, supported, and comfortable from the moment they walk in. You’ll be hands-on in day-to-day operations, from driving sales and maintaining visual standards to problem-solving and fostering a positive team culture. This role is ideal for someone who thrives in fast-paced settings, leads by example, and is passionate about creating memorable customer experiences that reflect our brand values.

What you’ll do:

Support the recruitment, selection, and onboarding of employees who are passionate about pursuing progress in their own lives

Support training of team members to be product knowledge experts ensuring they are able to speak to the features and benefits of Rhone products

Inspire, motivate and empower team members to deliver an exceptional customer experience that is in line with the Rhone mission, vision and values

Act as the leader on the floor, driving store vision and purpose on the floor, as well as acting as the point of contact for all customer service and operational questions

Deliver results while putting the customer first and applying an omni-channel mindset

Address customer feedback and concerns striving to satisfy customer needs

Partner with Store Manager on strategies for achieving store performance targets

Partner with Store Manager on scheduling and payroll usage

Exemplify and uphold presentation of the sales floor, product, signage, and displays in accordance with Rhone’s visual merchandising standards

Exemplify and uphold a neat and organized stockroom in accordance with Rhone’s organizational standards

Exemplify and uphold operational standards including shipping and receiving in accordance with Company standards

Understand and adhere to people safety policies and procedures to maintain a safe work environment.

Open and close the store in accordance with the opening and closing checklists.

Support diversity, encourage dialogue, and welcome diverse points of view

What you’ll bring:

Proven experience in leadership and team development

3+ years of retail leadership experience or equivalent consumer facing experience

Strong interpersonal communication and customer service skills

Strong organizational, time management and multitasking skills

A positive attitude and an upbeat personality

The ability to utilize technology effectively and engage with customers and your team to meet goals

The willingness to learn, be open to feedback and takes action as required

Ability to learn procedural knowledge acquired through on-the-job training

Ability to handle customer interactions and potential issues/concerns courteously and professionally

Ability and desire to work in a tight-knit team environment

Job Requirements:

Willing to work a flexible schedule including evenings, weekends, and holidays

Available to work up to 40 hours/5 days a week

Must adhere to scheduled shifts with punctuality

Ability to lift 25 pounds

Comfortable climbing ladders, moving around regularly, and standing for extended periods

Must be legally authorized to work in the United States

Must be 18 years of age or older

What you’ll get:

Company Health Benefits

Generous clothing discount and clothing allowance

Paid Time Off

Bonus Incentive Program

Company Holidays

Other details:

Primary location: Carlsbad, CA

Reports to: Store Manager

The pay range for this position is $26 - $33 per hour

Role requirement: Minimum 6 month commitment

Rhone Apparel, Inc is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.