Manager-Study Abroad

Lead and manage a team of 10–15 Admissions Counsellors and 1–2 Team Leads

Provide strategic direction to achieve monthly and quarterly enrolment, revenue, and collection targets

Take ownership of the complete sales lifecycle for team-assigned leads, including:

Outbound calls

Product demonstrations

Sales closures

Post-sales relationship management

Monitor the Sales Pipeline and ensure a high-quality sales funnel

Oversee training initiatives led by Team Leads/Managers, focusing on:

Right learner profiling

Program/product knowledge

Sales closure techniques

Control team attrition by nurturing and developing sales talent

Set clear performance benchmarks using key input and output metrics

Track and enhance team performance against established goals

Communicate and reinforce the value and uniqueness of upGrad’s online learning model