Key Responsibilities
Lead and own the end-to-end quality assurance strategy for web, mobile, and API platforms.
Design, develop, and maintain automated test frameworks using Robot Framework (for APIs) and Playwright (for UI).
Collaborate closely with developers, product managers, and DevOps to define test plans, test cases, and acceptance criteria.
Set up and manage CI/CD integrations for automated regression and smoke tests.
Ensure compliance with RBI and internal IT security and data handling standards in test environments.
Mentor and guide QA engineers on automation best practices, coding standards, and peer reviews.
Own defect triage, reporting, and drive zero defect culture for production releases.
Contribute to performance, security, and accessibility testing strategies.
Required Skills & Experience
5+ years of QA experience, including 2+ years in a QA leadership or senior automation role
Hands-on expertise in:
Robot Framework
Playwright
Experience in REST API testing, mocking, and validation
Familiarity with CI/CD pipelines (GitLab CI, Jenkins)
Strong understanding of SDLC, STLC, Agile and DevOps culture
Exposure to data-sensitive applications or financial services platforms
Working knowledge of SQL, Postman, Swagger/OpenAPI, and test reporting tools (Allure, ExtentReports, etc.)
Preferred (Good to Have)
Experience with test management tools like TestRail or Zephyr
Background in performance testing (e.g., Locust, JMeter)
Experience with AWS, Docker, or Kubernetes-based testing environments
Soft Skills
Strong communication, stakeholder engagement, and cross-functional leadership
Ability to work in a fast-paced, compliance-driven, and tech-led NBFC
Proactive mindset with attention to detail and quality-first thinking