Case Management Coordinator

Minimum Qualifications\: Associate's degree in a related field, such as legal studies, criminal justice, or social sciences.

-Or the equivalent of 18 months or more experience in court case management, case/claims processing, or a legal/administrative support setting.

-Or equivalent of Minimum Classification Qualifications for Employment noted above.

Preferred Qualifications\:

-Paralegal certification or court background.

-Certified Court Manager (CCM) certification.

The selected candidate will be expected to maintain confidentiality concerning sensitive issues before the court, as well as understand the limitation of case management services and what constitutes the unauthorized practice of law.

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

Medical Coverage

Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period

Paid time off, including vacation, personal, sick leave and 11 paid holidays per year

Childbirth, Adoption, and Foster Care leave

Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)

Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Application Process:

To be considered for this position, candidates must apply online at careers.ohio.gov.

Please submit the following\:

Application & Supplemental Questions

Resume

Cover Letter

In response to your application, this system will send you a confirmation email.

The Court will be reviewing applications and scheduling interviews as they are received. Applicants will be considered based upon their education, experience, and qualifications.

The Court may fill additional, similar positions as a result of this posting.

The selected candidate will be subject to a criminal history background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant's prior criminal convictions will be made before excluding an applicant from consideration.

The Court of Claims is an equal employment opportunity employer that supports and alcohol/drug-free, and a weapons/violence-free work environment.

The Ohio Court of Claims is a statutorily created court with statewide jurisdiction and hears claims against the state of Ohio for money damages, appeals from Attorney General decisions regarding claims filed under the Victims of Crime Compensation Program, and complaints from citizens against government agencies regarding denial of access to public records. The Ohio Court of Claims is located along with the Ohio Supreme Court in the Thomas J. Moyer Ohio Judicial Center, a restored 15 story building located along the Scioto River in downtown Columbus.

The Case Management Coordinator provides administrative and logistical support to the court with a focus on improving the efficiency and effectiveness of case processes and workflow via the court's electronic filing, case management and public-facing portal system applications. The Case Management Coordinator performs tasks such as scheduling, document management, communication, and compliance with legal procedures. The Case Management Coordinator is the court's subject matter expert on the court's case management applications and must have a thorough understanding of various aspects of the court system and legal process.

This position will be required to be in the office during the training period and may be eligible for a hybrid teleworking schedule.

What You'll Do:

These functions are illustrative only. Incumbents may perform some or all of these duties or other job-related duties as assigned\:

-Analysis of case management workflow and process improvement.

-Performance tracking of implemented workflows; report on findings and recommendations.

-General support of the various court case applications to ensure optimal functionality, performance, and security.

-Court-user training on case applications.

-Troubleshoot/work to resolve system-related problems.

-Case audits and quality control reviews to ensure compliance with court rules and established policies and procedures.

-Case data analytics and statistical reporting.