CSR for Telco Account - No Experienced

Join the dynamic team as a Customer Technical Associates.

This full-time position in Cagayan de Oro City offers the opportunity to build a rewarding career in customer service.

No prior experience is required - we provide comprehensive training to help you succeed.

What you'll be doing: Provide excellent customer service through inbound and outbound calls Handle a variety of customer inquiries and requests with professionalism and empathy Work collaboratively with your team to ensure efficient and effective resolution of customer issues Document customer interactions and maintain accurate records Contribute to continual process improvements to enhance the customer experience What we're looking for: Strong communication and interpersonal skills Eagerness to learn and a commitment to delivering outstanding customer service Ability to remain calm and composed under pressure Basic computer skills and a willingness to use technology to support customers What we offer Competitive salary and performance-based incentives Comprehensive training and ongoing development opportunities Supportive and collaborative work environment Opportunities for career advancement Health and wellness benefits

Job Type: Full-time