Intake and Referral Specialist

Job Description

We are seeking an Intake and Referral Specialist!

Southeastern Ohio

Remote Position

Join our team!

Integrated Services for Behavioral Health (ISBH) is a community-minded, forward-thinking behavioral health organization helping people along the road to health and well-being. We meet people in their homes and communities and help connect them to the resources they need. We serve Southeastern and Central Ohio with a comprehensive array of behavioral health and other services – working with local partners to promote healthy people and strong communities. All of our services are intended to be collaborative and personalized for the individual.

The annual salary range for this position is $47,609.67 to $71,675.95 based on relevant experience, education, and/or licensure.

Essential Functions:

Performs indicated screenings, assessments, and diagnoses on individuals seeking services.

Assesses or defines the strengths and needs of referred people, families, and communities.

Provides direct linkage to local and telehealth services that are practical, helpful, and collaborative.

Maintains advanced knowledge of ISBH programming, processes, and systems including program requirements and eligibility.

Meets people wherever they may be with support for self-management of health and wellbeing.

Regularly utilizes data analytics and reporting to manage program referrals

Carries out utilization review and quality assurance activities as directed.

Maintains necessary documentation, participates in program evaluation, attends team and program planning meetings, cross-systems training, and acquires knowledge of community resources.

Meets billing productivity requirements as established by ISBH

Facilitates the execution of agency agreements, consents, and other required client documents.

Other duties as assigned.

Minimum Requirements:

Bachelor's degree in social work or master's degree in counseling required.

LSW/LPC required, LISW/LPCC/PhD/IMFT preferred.

Ability to become CANS certified and renew annually thereafter

Demonstrated high degree of cultural awareness.

Willingness to train and learn to competently assess individuals across the lifespan with a variety of needs

Experience with multi-need individuals and families.

Broad knowledge of community service systems.

Licensed and able to operate a motor vehicle with appropriate level of insurance coverage.

Demonstrate the ability to collaborate across programs for excellent care delivery.

Able to effectively communicate through verbal/written expression

Experience working within Electronic Health Record systems

Must be able to operate in an Internet-based, automated office environment.

Enjoy a great work environment with an excellent salary, generous paid time off, and a strong benefits package.

Benefits include:

Medical

Dental

Vision

Short-term Disability

Long-term Disability

401K w/ Employer Match

Employee Assistance Program (EAP) provides support and resources to help you and your family with a range of issues.

To learn more about our organization:

OUR MISSION

Delivering exceptional care through connection

OUR VALUES

Dignity - We meet people where they are on their journey with respect and hope

Collaboration - We listen to understand and ask how we can best support the people and communities we serve

Wellbeing - We celebrate one another's strengths, and we support one another in being well

Excellence - We demand high-quality care for those we serve, and we are a leader in how we care for one another as a team

Innovation - We deeply value a range of perspectives and experiences, knowing it is what inspires us to stretch past where we are and reach towards what we know is possible

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Full-time

Fully remote