Sr. Software Engineer

Job ID NumberR5779

Employment TypeFull time

Worksite FlexibilityHybrid

Job Description

We are looking for a Dynamics CRM Developer to work with business users to help them improve their processes and systems. This position will be full-time and hybrid, with employees expected to work 8:00am – 4:30pm EST, onsite 3 days per week.

Due to the specific legal and contractual requirements associated with this position, only US Citizens and Green Card Holders/Permanent residents will be considered for this role. Candidates must be able to work directly on CAI's W2.

What You’ll Do

Work with business users to help them improve their processes and systems.

Assess processes, determine requirements, and deliver recommendations, design documentation and reports.

Engage with business users to understand how changes to process, services, and software can improve efficiency and add value.

Conduct research and analysis to come up with solutions to business problems and help to introduce these recommendations.

Troubleshoot Dynamics CRM errors and performance-related issues.

Create and maintain tasks, knowledge transfer, and FAQ documentation.

What You'll Need

Required:

2+ years of experience with Microsoft Dynamics 365 configuration and custom code.

5+ years of experience with Microsoft Dynamics CRM as a developer.

Significant knowledge of Dynamics 2016/365 CRM, and the O365 platform as it pertains to feature sets that integrate with Dynamics CRM solutions, including SharePoint.

Experience in customizations utilizing custom code in C#.NET, JavaScript, HTML, and SQL Server, including XrmToolBox, plug-ins, ribbon workbench, scripting, and form creation.

Experience with the CRM API, web services REST/ODATA, and SOAP endpoints.

Experience in creating and registering add-ins with custom C# code.

Ability to convey knowledge to both developers and business users to balance the use of native (OOB) features and the appropriate use of custom development.

Understanding of the Dynamics 2016/365 CRM data model and at least 3 years designing, creating, customizing, and configuring Dynamics 2016/365 CRM solutions, including innovative module solutions using both core CRM capabilities as well as custom xRM solutions.

Extensive experience setting up and configuring Dynamics 2016/365 CRM with O365.

Experience with Dynamics 365 Field Operations modules.

Expertise in Business Process Flows (BPFs), out-of-the-box workflows and custom workflows, forms, views, and reports.

Knowledge of and ability to configure business units, security groups, teams, roles, and web roles.

Physical Demands

Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards

Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.

Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor

The pay range for this position is $60.00- $64.00per hour (USD). Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages for this role includes medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave as provided by applicable law.

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Reasonable Accommodation Statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to or (888) 824 – 8111.

Equal Employment Opportunity Policy Statement

CAI is committed to equal employment opportunity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or veteran status. All employment decisions are based on valid job requirements, including hiring, promotion, and compensation. Harassment and retaliation are prohibited.