Business Lending Servicing Product Manager

Description

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager in Business Banking Lending Servicing, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Job responsibilities

Develops a product strategy and product vision that delivers value to customers for Servicing Small Business Loans and Lines, which spans across channels

Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap

Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition

Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability

Manage a team of Product Managers

Required qualifications, capabilities, and skills

5+ years of experience or equivalent expertise in product management or a relevant domain area

Management experience

Advanced knowledge of the product development life cycle, design, and data analytics

Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management

Preferred qualifications, capabilities, and skills

Demonstrated prior experience working in a highly matrixed, complex organization