Manager - Quality Assurance

Job Description

Description:

The QA Manager leads a team of quality assurance professionals, applying both manual and automated testing strategies. This role develops and implements scalable automated testing frameworks and collaborates with Development, Product, and Production teams to ensure high-quality software releases. Responsibilities include overseeing team training, career development, and day-to-day QA operations. The QA Manager designs testing workflows based on user behavior and business needs, ensuring that test plans accurately reflect real-world scenarios and support an exceptional user experience.

Job Responsibilities:

· Manages a team of ~ 10 QAs using: manual, automated test strategies.

· Leads the QA software team in developing and rolling out an automated testing strategy to improve testing experience and timelines.

· Oversee the development and implementation of automated testing infrastructure and tools.

· Responsible for team member training, career development, and oversight.

· Works with Production teams to coordinate testing strategies on epics, features, and bugs.

· Works with Development and Product teams to plan testing efforts on projects.

· Develop workflow and testing plans based on observation and knowledge of business users to accurately simulate users’ needs; creating and administering company-wide test scenarios.

· Empathize with end-users needs to provide an exceptional user experience.

Education and Work Experience:

· Bachelor’s degree

· Experience managing teams of QAs in both manual and automated environments

· Experience in a QA software engineer role is a plus

· Experience in the Property & Casualty insurance industry is a plus

· Experience working with offshore testing teams

.

Knowledge Skills & Abilities:

· Excellent analytical, strategic thinking, and problem-solving abilities.

· Excellent communication skills

· Knowledge of common testing methodologies (functional, usability, performance, compliance, security, regression)

· Experience in automated (unit and integration) testing for B2B software applications

· Experience with automated testing software and infrastructure

· Familiarity with Continuous Integration and Deployment practices

· Familiarity with C#, Cucumber/Gherkin, Power Automate, Python, Selenium, SQL, and AWS/Azure based cloud automated testing frameworks.

· Familiarity with Github and Jira Requirements:

Education and Work Experience:

· Bachelor’s degree

· Experience managing teams of QAs in both manual and automated environments

· Experience in a QA software engineer role is a plus

· Experience in the Property & Casualty insurance industry is a plus

· Experience working with offshore testing teams

.

Knowledge Skills & Abilities:

· Excellent analytical, strategic thinking, and problem-solving abilities.

· Excellent communication skills

· Knowledge of common testing methodologies (functional, usability, performance, compliance, security, regression)

· Experience in automated (unit and integration) testing for B2B software applications

· Experience with automated testing software and infrastructure

· Familiarity with Continuous Integration and Deployment practices

· Familiarity with C#, Cucumber/Gherkin, Power Automate, Python, Selenium, SQL, and AWS/Azure based cloud automated testing frameworks.

· Familiarity with Github and Jira

Full-time