Direct Support Professional

Arkadelphia, AR M-F 8a-4p

Primary Duties and Responsibilities

Providing quality care, direction, guidance, and help to customers with daily activities, such as bathing and bathroom functions, feeding, planning menus, dressing, grooming, taking medication and/or administering treatments, and housework.

Help customers make and keep appointments, provide or arrange transportation to run errands and serve as a companion

Help customer achieve agreed-upon goals to improve quality of life and integration into the community

Provide written daily updates of each shift’s activities using an online platform

Observe the customer’s condition and monitor the surroundings to ensure customer safety and success. This includes monitoring of equipment and materials

Perform other duties as assigned

Key Competencies

Quality decision making

Effective communication

Superior problem solving

Interpersonal effectiveness

Receptive to feedback

Positive work ethic

Instills trust

Administrative effectiveness

General Requirements for All ICM Employees

Understands and endorses ICM’s mission and vision

Follows all ICM policies, procedures and Standard Operating Procedures (SOPs) and asks for clarification and explanation when needed

Understands and complies with all HIPAA regulations

Maintains a clean and orderly work environment

Must have a high school diploma or equivalent (some positions require additional education)

Maintains prompt and regular attendance

Work Schedule