Job Description
Cremations of America San Antonio, Texas
Job Type: Licensed Funeral Director
Position Summary:
The Funeral Director is responsible for guiding families through the funeral planning process with compassion, professionalism, and attention to detail. This role involves coordinating all aspects of funeral, memorial, and cremation services while ensuring that every family’s wishes are honored with the highest level of care and respect.
Key Responsibilities:
Meet with families to make funeral arrangements, offering guidance, options, and support throughout the process
Prepare all necessary paperwork, including permits, death certificates, and insurance claims
Coordinate and direct all aspects of funeral services, including visitations, ceremonies, burials, and cremations
Ensure compliance with federal, state, and local regulations governing funeral service
Arrange transportation for the deceased, family members, clergy, and pallbearers as needed
Provide information and assistance with pre-need funeral arrangements
Work closely with clergy, cemeteries, florists, and other service providers
Oversee preparation and care of the deceased, working collaboratively with embalmers or crematory staff
Maintain a compassionate and professional demeanor in all interactions
Support the maintenance of the funeral home’s facilities, vehicles, and equipment
Qualifications:
Valid Funeral Director license
Associate’s or Bachelor’s degree in Mortuary Science from an accredited program
Knowledge of funeral laws, regulations, and best practices
Strong interpersonal and communication skills
Exceptional attention to detail and organizational skills
Ability to handle sensitive situations with empathy and discretion
Proficient with computers and funeral home software systems
Willingness to work evenings, weekends, and be on-call as needed
Preferred Skills:
Bilingual (if applicable)
Experience with pre-need sales and planning
Knowledge of various religious, cultural, and military funeral customs
Benefits:
Competitive salary
Paid time off and holidays
Health, dental, and vision insurance
Continuing education opportunities
Supportive, family-like work environment
Cremations of America is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees.