Product Manager, Digital Channels Core Experience

Description

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager in Channels Core Experience team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Job responsibilities

Develops a product strategy and product vision that delivers value to customers

Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap

Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition

Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability

Collaborate with design, engineering, analytics, business and functional partners to drive product initiatives

Owns end-to-end delivery of product features, and identify and manage cross-impact dependencies and risks

Owns an outcome-driven roadmap, working with partner teams and other key stakeholders to prioritize against it

Develops a clear communication strategy for area of ownership; presents updates to senior leaders and communicate progress through various forums, dashboards, etc.

Evaluates information gathered from multiple sources and ensure consistency

Analyze and synthesize key themes from product analytics, user experience research, competitive and market analysis, and company goals to drive product planning

Required qualifications, capabilities, and skills

5+ years of experience or equivalent expertise in product management or a relevant domain area

Advanced knowledge of the product development life cycle, design, and data analytics

Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management

Customer obsessed and track record of driving measurable experience improvements

Experience defining, measuring, and reporting on analytics and experimentation results

Polished verbal, written, and presentations skills; ability to articulate at the right level of detail to a wide range of audiences and stakeholders

Demonstrated ability to manage delivery timelines and risks for multiple initiatives with calmness and diligence

Team-oriented disposition and positive attitude

Ability to thrive in a complex and fast-paced environment; resourceful and a results-oriented self-starter

Preferred qualifications, capabilities, and skills

Demonstrated prior experience working in a highly matrixed, complex organization