Programmer Analyst

Job Description

DATE: July 14th, 2025

STATUS: Full-Time / Exempt

REPORTS TO: Programming Manager

LOCATION: Corporate Office*

HOURS: 37.5 hours per week

COMPENSATION: The starting salary for this position is expected to be between $78,000-85,000 annually. The actual hourly wage will be determined based on experience and other-job related factors, consistent with applicable law.

SCHEDULE: Monday – Friday, 8:30am-5pm, on call rotation Saturday/Sunday

*Must reside in New York and be able to work onsite at our Corporate Office as needed.

Position Overview

The Programmer Analyst will be responsible for ensuring the efficient and accurate operation of the Credit Union’s core operating systems and designated third party processing systems. Additional duties include, but are not limited to, assigned projects tasks, core maintenance, quality controls, technology/job script evaluations, implementation of hardware/software, report creation, troubleshooting (all levels), and afterhours on call responsibilities.

Essential Functions

Programming, Support, and Administration

Ensure successful completion of end of day, month, quarter and year end processing.

Troubleshoot core/third party system related problems occurring during processing, or issues reported by end users.

Analyze, document, and recommend solutions as corrective actions are initiated.

Develop, implement and maintain Symitar PowerOn programs.

Responsible for following change management and quality control procedures.

Assist in projects for all mergers, product enhancements, new product/services creation, and third part integrations.

Responsible for supporting software releases, system upgrades, file expansions and interfaces.

Coordinate installation, adds, moves, and changes of Instant Issue, Check 21, ATM, Cash Management/Cash Recyclers, and other hardware/software products.

Respond to end users requests for reports and data exports.

Maintain security of Credit Union systems at all times.

Responsible for assisting in disaster recovery preparation and planning.

Support maintenance surrounding server(s) that house the core operating system in collaboration with Information System/Security department.

Prepare commands using AIX and Linux.

Prepare recurring and ad-hoc reports for management

Support programming efforts surrounding the development, implementation, and maintenance for assigned Sub -Core/Third Party systems such as, but not limited to, Loan Origination System, Mortgage Origination System, Credit/Debit Card Processing Platform, Online/Mobile Banking Systems, and Payment Processing Systems.

Utilize internal ticketing system to respond to incoming requests, track issues, and document resolutions.

Maintain general understanding of end user operations surrounding supported core and third part systems.

Adhere to credit union policies, procedures, best practices, and core values.

Other

Participate in rotating On Call schedule will be required to be available to troubleshoot technology issues before/after normal business hours via a VPN from home or remote location. (On call if 5pm-8am M-F & 24/7 weekend support, rotating.)

Participate in special assignments and projects as requested by management.

Assist in all other duties as assigned.

Qualifications

Knowledge & Experience: Applicants must possess the following qualifications or an equivalent combination of education and experience:

Education: 4 year degree in a technical or related area

Experience: 5 years of experience programming preferred

Desired experience: Programming Symitar Episys

Technical & Systems/Equipment Proficiencies:

Microsoft Office Suite, particularly: Outlook, Word, and Excel

Office equipment, such as computers, printers, copiers, and fax machines, as well as multi-line phone systems

Programming languages: PowerOn, SQL, Javascript, XML, Python

Cash Machine technologies/Teller and Banking Software

Abilities

Physical:

Lifting (10 - 20 pounds)

Standing/Sitting extended periods of time

Extended periods of time working in front of computer monitor

Travel/Drive to various work locations for business related matters

Typing

Comprehension:

Solid collaboration skills

Excellent organizational and analytical skills

Excellent oral and written communication skills

Working Environment

Professional Office Environment

Overhead Lighting

Safe Work Performance Expectations

We expect our employees to follow all objectives for safe work performance and be responsible for their own actions and conduct. Our workers also play a significant role in the success or failure of our program.

Employee responsibilities for safety include the following:

Practice good safe, work habits and follow all safety mandates, company expectations, and regulations.

Keep your area in good housekeeping order.

Report all injuries and incidents to your supervisor immediately.

No relocation assistance is available for this position

Equal Opportunity Employer

EQUAL OPPORTUNITY EMPLOYER: The Summit Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, protected veteran status, or status as a qualified individual with disability.

Subject to the compliance requirements of all related federal regulations, including but not limited to; the Bank Secrecy Act (BSA), Anti Money Laundering (AML), Information Security and Privacy policies and procedures. Employees complete annual BSA, AML, Information Security, Privacy and other job-related training requirements as established by the Summit and within deadlines.

*Note: The above information on this job has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.