Lead Development & CRM Coordinator

Job Description

Lead Development & CRM Coordinator

Location: Scranton, PA On-site Full-Time

Kevins Worldwide – Promotional Product Distributor

Kevins Worldwide, a top-ranked promotional product distributor based in Scranton, PA, is looking for a proactive and detail-oriented individual to join our fast-paced Lead Development Team. As part of a growing division within a Top 100 branding partner, this role blends outbound prospecting with backend CRM and operations support.

If you're comfortable picking up the phone, managing data with precision, and playing a key role in both lead engagement and workflow execution—this may be the perfect fit for you.

What You’ll Do:

Lead Development

Make outbound calls to cold and warm prospects to qualify sales opportunities

Identify key decision-makers and uncover client needs

Set appointments for Account Executives through targeted outreach

Launch personalized campaigns using ZoomInfo, HubSpot, and templated emails

Collaborate with the Lead Development Manager on strategic campaigns and initiatives

CRM & Operational Support

Upload, tag, and route trade show leads using Captello, Excel, HubSpot, and Acumatica

Monitor and respond to incoming leads from our website chat and HubSpot

Ensure CRM data accuracy—no duplicates or incomplete entries

Assign leads and notify the appropriate sales team members

Run reports and export data from Acumatica and HubSpot as needed

What You Bring:

1+ year experience in sales development, inside sales, or sales support

Comfortable making outbound calls and qualifying leads

Strong working knowledge of CRM tools, especially HubSpot

Ability to learn systems like Acumatica quickly

Highly organized with strong attention to detail

Self-motivated and able to manage tasks independently

Bonus Points For:

Experience with ZoomInfo or other prospecting tools

Background handling trade show leads and follow-up campaigns

Familiarity with the promotional products or branded apparel industry

Why Kevins Worldwide?

You’ll be part of a collaborative team inside a company known for innovation, creativity, and customer satisfaction in the promotional marketing space. This is a great opportunity to get in early on a growing team with room to grow and make an impact.

Full-time