Sales Engineer

Job Description

SUMMARY

THIS POSITION IS LOCATED ON SITE IN NOVI, MI.

Sells and supports the Creform material handling system which consists of AGVs and our proprietary pipe/joint structural building system by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Other duties may be assigned.

Manages all aspects of the customer relationship, including sales, delivery, and the interface with the service and support departments.

Sources potential new customers. Maintain regular contact with existing customers.

Manages customer’s assigned territory. Provide technical support and maintain customer relations.

Develops and maintains account profiles for assigned accounts. Compiles lists of prospective customers for use as sales leads.

Develops and executes relationship plan for assigned accounts, developing executive relationships accordingly.

Forecasts and attains revenue goals for assigned accounts.

Travels to meet with customers. On average, 30% travel (frequently overnight) is required. Travel time before and after normal business hours is required. Transportation mode is mainly automobile.

Pre-sales consultation involves a determination of the customer's requirements through communications with the customer. This activity typically begins with a general product presentation and often a survey of the customer's facility. Following this meeting and assessment, Creform sales representatives are responsible for determining how and where the product is useful. The preparation and presentation of a technical proposal normally follows.

Estimates date of delivery to customer, based on knowledge of own firm's production and delivery schedules.

Displays or demonstrates product, using samples or catalog, and emphasizes salable features. Assembles structures both at Company and customer's site as required.

Reviews diagrams of proposed product layout to effect more efficient space utilization and interprets designs.

CAD design activity is an essential function of the position. Creform structures are regularly designed for the purpose of quotation and assembly. Drawing for technical presentation is required.

When the sales team has completed negotiations and secured a contract, sales engineer must ensure a successful product handover. They identify any work needed to install the product and discusses training requirements with the customer.

Technical sales engineers may supervise installation and troubleshoot any initial operating problems. They also liaise with customers to obtain feedback on product performance and organize any necessary modifications. These specialists deal with customers’ technical queries and monitor support requests to ensure that the product's meeting requirements.

Computer proficiency expected with working knowledge of MS Office. CAD experience is desirable.

Prepares reports of business transactions and keeps expense accounts.

Possesses and maintains a valid Drivers' License.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

Bachelor's Engineering degree required, preferably in Mechanical, Electrical, Manufacturing or Industrial Engineering from four-year College or university. 2-5 years of work experience in sales or manufacturing desirable. Knowledge of Lean Manufacturing, Kaizen, and 5-S desirable.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk and hear. The employee must frequently lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and assembles structures at customer's site. The noise level in the work environment is typical of manufacturing environment.

Benefits

This is an exempt position with wages paid the 15th and last day of the month

Competitive benefits package:

Company Vehicle,

BCBS medical and dental ($100 deductible),

401k with 100% company match up to 5%,

safety shoe reimbursement

Company paid holidays, birthday pay,

PTO

Critical features of this job are described above. They may be subject to change at any time due to reasonable accommodation, department changes, job requirements, and/or other reasons. This job description does not list all the duties of the job. You may be asked by supervisors to perform other non-essential assignments and duties. Management has the right to revise this job description at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason, with or without notice.

We are an equal opportunity employer that recognizes the value of a diverse workforce. All qualified individuals will receive consideration for employment without regard to race, color, age, gender, religion, national origin, disability, veteran status or any other criteria protected by federal, state or local law.Company Description

CREFORM pipe and joint material handling system. Common structures include flow racks, workstations, stands, display boards, carts, and AGVs. Structures are quickly customer designed and assembled. Commonly used as a tool to support LEAN Manufacturing, Kaizen-C.I., and 5-S programs since Creform structures may be easily reconfigured and recycled to meet changing needs. More than 700 components and 30 years of experience. Corporate office in Greer, SC, offices in Georgetown, KY, and Novi, MI. Also, technicians can work inside of auto manufacturing facilities, such as Toyota & BMW.

Full-time